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银发经济下老年消费权益保护研究——以保健品、智能养老产品为视角
Research on the Protection of Elderly Consumers’ Rights and Interests in the Silver Economy—From the Perspective of Health Products and Smart Elderly Care Products  [PDF]
田佳雪
Aging Research (AR) , 2026, DOI: 10.12677/ar.2026.133079
Abstract: 随着我国人口老龄化进程持续深化，银发经济已成为驱动经济高质量发展的新增长极，规模日益庞大的老年群体，其多元、升级的美好生活需要，正是扩大内需、畅通国民经济循环不可或缺的强劲动力。老年群体的消费需求也从求生存到追品质，保健品与智能养老产品凭借对老年群体健康保障、生活照料需求的精准适配，迅速成为老年消费市场的核心领域。但老年群体生理机能衰退、风险辨识能力较弱、数字素养不足的天然弱势等问题导致老年消费权益受侵害事件屡禁不止，这既严重损害了老年群体的人身财产权益与消费安全感，也制约了银发经济的健康有序发展。本文以保健品、智能养老产品消费场景为特定研究视角梳理银发经济下老年消费权益保护现状，深入剖析权益侵害的核心成因及现有保护体系的不足，借鉴日本先进立法与实践经验，结合我国国情，从法律体系完善、监管机制优化、维权渠道畅通、主体责任强化等维度提出针对性的老年消费权益保护完善路径。
With the continuous deepening of population aging in China, the silver economy has become a new growth engine driving high-quality economic development. The increasingly large elderly group, with their diverse and upgraded needs for a better life, constitutes an indispensable and strong driving force for expanding domestic demand and smoothing the national economic cycle. The consumption demand of the elderly has shifted from survival to quality. By precisely meeting the elderly’s needs for health protection and daily care, health products and smart elderly care products have rapidly emerged as core sectors in the elderly consumption market. However, due to the inherent vulnerabilities of the elderly, such as declining physiological functions, weak risk identification ability, and insufficient digital literacy, infringements on the rights and interests of elderly consumers occur repeatedly. These practices not only seriously damage the personal and property rights and consumption security of the elderly, but also restrict the healthy and orderly development of the silver economy. From the specific perspective of consumption scenarios of health products and smart elderly care products, this paper sorts out the current situation of the protection of elderly consumers’ rights and interests under the silver economy, deeply analyzes the core causes of such infringements and the deficiencies of the existing protection system. Drawing on advanced legislation and practical experience from Japan and combining with China’s national conditions, it proposes targeted improvement paths for protecting elderly consumers’ rights and interests from the perspectives of perfecting the legal system, optimizing the supervision mechanism, smoothing rights protection channels, and strengthening the responsibilities of relevant subjects.
快递服务业保护消费者权益研究
Research on Protecting Consumer Rights in the Courier Service Industry  [PDF]
王艺锟
Open Journal of Legal Science (OJLS) , 2024, DOI: 10.12677/ojls.2024.1212996
Abstract: 近年来，快递业随着网络经济的飞速发展而兴起，这已是中国人生活的一个重要组成部分。但是，由于发展太快，法律存在一定的滞后，由此引发了一系列的问题，如快递纠纷案件激增，消费者权益得不到相应的保护，快递服务质量越来越差等。当快递服务受到侵害时，如何维护快递服务中的消费者权利是一个很有意义的问题。文章就如何在我国快递行业中损害消费者利益的法律问题进行了研究，并对此进行了探讨。消费者权益受侵害原因从整体上看主要是我国现有法律法规不健全、快递服务行业自律能力较差、部门监管不到位。维护快递服务消费者合法权益一方面需要完善相关法律，另一方面需要加强市场监管、成立行业协会、增强行业自律能力，从而促进快递行业稳定健康发展和切实保障消费者合法权益。
In recent years, the express delivery industry rises with the rapid development of network economy, and it has become an indispensable part of the life of the Chinese people. However, the speed of development is too fast, but the law has a lag, so it brings a series of problems, mainly in the form of express dispute cases increase, consumer rights and interests cannot be protected, express service quality is deteriorating. In the express service suffered infringement, the protection of consumer rights and interests in express delivery services is worth studying. This paper focuses on the legal problems of consumers’ rights and interests damaged in China’s express service, and puts forward the ways to solve the problems. There are many reasons for the damage to the rights and interests of consumers, in general, mainly the imperfect existing laws and regulations in China, the poor self-discipline of the express service industry, and the inadequate supervision of departments. In order to protect the legitimate rights and interests of consumers in express delivery services, on the one hand, we should improve relevant legislation, on the other hand, we should also strengthen market supervision, establish industry associations, strengthen industry self-discipline, and effectively safeguard the legitimate rights and interests of consumers.
快递服务中消费者权益保护问题研究
Research on Consumer Rights Protection Issues in Express Delivery Services  [PDF]
杨宁宁
Open Journal of Legal Science (OJLS) , 2025, DOI: 10.12677/ojls.2025.138238
Abstract: 近年来，我国快递行业随着电子商务蓬勃发展而高速增长，已成为经济生活的重要组成部分。然而，快递服务在给消费者带来便利的同时，也产生了诸多侵害消费者权益的问题。本文从消费者权益保护的视角出发，对快递服务中存在的主要问题及其成因进行分析，并探讨现行法律法规体系下消费者权益保障的现状与不足。在此基础上，提出完善快递服务消费者权益保护的对策建议，包括明确快递服务合同中各方权利义务、强化政府监管与行业自律、健全相关法律法规以及畅通消费者维权渠道等。研究认为，应通过立法完善和制度创新，构建起全方位的快递消费者权益保护体系，以促进快递行业的健康规范发展。
In recent years, China’s express delivery industry has experienced rapid growth alongside the booming development of e-commerce, becoming an integral part of economic life. However, while express delivery services have brought convenience to consumers, they have also given rise to numerous issues that infringe upon consumer rights. This paper analyzes the primary problems and their underlying causes in express delivery services from the perspective of consumer rights protection, and explores the current status and shortcomings of consumer rights protection under the existing legal framework. Based on this analysis, the paper proposes measures to improve the protection of consumer rights in express delivery services, including clarifying the rights and obligations of all parties in express delivery service contracts, strengthening government regulation and industry self-discipline, improving relevant laws and regulations, and facilitating consumer rights protection channels. The study suggests that through legislative improvements and institutional innovations, a comprehensive system for protecting consumer rights in express delivery services should be established to promote the healthy and standardized development of the express delivery industry.
“知假买假”现象的问题研究——以消费者权益保护视角分析
Research on the Phenomenon of “Knowing and Buying Fake Products”—From the Perspective of Consumer Rights Protection  [PDF]
涂志伟
Open Journal of Legal Science (OJLS) , 2023, DOI: 10.12677/OJLS.2023.114374
Abstract: 随着《消费者权益保护法》的制定以来，我国市场经济发展繁荣，假冒伪劣商品随之出现，这都严重的侵害了我们身为消费者的权益，甚至会对我们的人身安全造成危害，同时也诞生了一些所谓的新型职业“打假”。这也暴露出了一个重要的问题，这种知假买假行为是否被法律所允许。在当前，知假买假现象依旧很频繁，在学理上和法律实践当中存在着“知假买假”的法律适用问题，所以本文将针对这个问题进行论述。
With the enactment of the “protection law of consumer rights and interests”, our country market economy has been developing and flourishing, and fake and inferior commodities have appeared subsequently, which seriously infringe our rights and interests as consumers, even harm our personal safety; at the same time, some so-called new profession “fake and inferior commodities” have been born. It also raises an important question about whether such behavior is permitted by law. At present, the phenomenon of buying fake information is still very frequent. In theory and legal practice, there is a legal application problem of “buying fake information”, so this paper will discuss this problem.
金融消费领域公益诉讼制度的路径构建
Path Construction of Public Welfare Litigation System in the Field of Financial Consumption  [PDF]
刘鹏飞
Open Journal of Legal Science (OJLS) , 2025, DOI: 10.12677/ojls.2025.132033
Abstract: 伴随着我国经济的发展和繁荣，特别是移动支付方式在我国普及以后，越来越多的线上金融产品层出不穷，给广大消费者带来便利的同时，也带来了例如P2P行业爆雷、村镇银行危机等等问题，对金融公共利益造成了不小的影响。因此针对金融领域能否适用公益诉讼的问题就显得尤为重要。本文将从我国公益诉讼制度现有法律规定的基础上，对建立金融消费者领域公益诉讼进行可行性探究，并提出监管机构与检察机关实现信息互通、设定诉讼前置程序、调整金融公益诉讼适格原告的具体构建路径，以实现对金融消费者的保护。
With the development and prosperity of China’s economy, especially after the popularization of mobile payment methods in China, more and more online financial products have emerged one after another, which has brought convenience to the majority of consumers, and also brought problems such as the P2P industry explosion, village bank crisis, etc., which has a significant impact on financial public interests. Therefore, it is particularly important to address the question of whether public welfare litigation can be applied in the financial field. This article will explore the feasibility of establishing public welfare litigation in the field of financial consumers on the basis of the existing legal provisions of China’s public welfare litigation system, and put forward the specific construction path of regulatory agencies and procuratorial organs to realize information exchange, set up litigation pre-litigation procedures, and adjust the plaintiffs who are qualified for financial public welfare litigation, so as to realize financial consumption the protection of the fee.
网络直播带货中的消费者权益保护研究
Research on Consumer Rights Protection in Online Live Streaming Sales  [PDF]
陈思言
Open Journal of Legal Science (OJLS) , 2024, DOI: 10.12677/ojls.2024.124346
Abstract: 网络直播带货在过去几年中迅速崛起并获得了广泛的关注。然而，随着它的普及，消费者权益保护问题日益凸显，消费者维权的难度不降反增。网络直播带货中商家不诚信经营和消费者维权困难等一系列消费者权益保护的问题，应当通过完善直播带货责任主体方的法律制度及创新直播带货消费方的维权通道来解决。
Online live streaming sales have rapidly risen and gained widespread attention in the past few years. However, with its popularization, the issue of protecting consumer rights has become increasingly prominent, and the difficulty of consumer rights protection has increased instead of decreasing. A series of consumer rights protection issues in online live streaming sales, such as dishonest business operations by merchants and difficulties in consumer rights protection, should be resolved through improving the legal system of the responsible parties for live streaming sales and innovating channels for consumer rights protection.
论直播带货中消费者的权益保护
On the Protection of Consumers’ Rights and Interests in Live Streaming  [PDF]
谢雨倩
E-Commerce Letters (ECL) , 2024, DOI: 10.12677/ecl.2024.133570
Abstract: 随着经济社会以及网络技术的发展，商品交易模式也随之发生了翻天覆地的变化，网络直播带货进入公众的视野，并成为人们不可或缺的新型购物方式。因为其互动性极强、方式新颖，网络直播带货模式得到了迅猛发展，为人们提供了极大的便利，但同时在消费者权益保护方面也出现了许多问题。因此应考虑如何才能最大化地保护消费者合法权益，完善相应的法律法规，完善相应的权益保护机制，提升消费者的维权意识，营造便捷、安全的网络直播带货市场，从而更好地维护经济社会的发展。
With the development of economy, society and network technology, the mode of commodity trading has also undergone tremendous changes. Network broadcast brings goods into the public’s eye and becomes an indispensable new way of shopping. Because of its strong interactivity and novel way, the network live delivery mode has been rapidly developed, which provides great convenience for people, but at the same time, there are many problems in the protection of consumer rights and interests. Therefore, we should consider how to maximize the protection of the legitimate rights and interests of consumers, improve the corresponding laws and regulations, improve the corresponding rights and interests protection mechanism, enhance consumers’ awareness of rights protection, and create a convenient and safe online live broadcast market, so as to better safeguard the economic and social development.
电商平台直播带货模式下消费者权益保护的规制路径研究
Study on the Regulatory Paths for the Protection of Consumers’ Rights and Interests under the Live Streaming Commerce Model on E-Commerce Platforms  [PDF]
胡歆瑜
E-Commerce Letters (ECL) , 2025, DOI: 10.12677/ecl.2025.14124250
Abstract: 近年来，电商直播带货商业模式实现爆发式增长，但其多主体参与、强交互性、即时性的特征，导致消费者知情权、公平交易权、安全保障权等权益受损问题日益凸显。本文结合《中华人民共和国消费者权益保护法实施条例》等最新立法动态，通过分析直播带货中权利侵害的表现形式与法理根源，提出应构建法律规范精细化、监管机制协同化、权利救济多元化的系统性规制路径，为数字经济时代消费者权益保护提供法学解决方案。
In recent years, the e-commerce live streaming business model has achieved explosive growth. However, its characteristics of multi-subject participation, strong interactivity, and instantaneity have led to the increasing prominence of issues such as infringements on consumers’ right to obtain true information, right to fair dealing, and right to safety and security. Combined with the latest legislative developments including the Regulation on the Implementation of the Law of the People’s Republic of China on the Protection of Consumer Rights and Interests, this paper analyzes the manifestations and juridical/legal roots of rights infringements in live streaming commerce. It proposes a systemic regulatory framework featuring refined legal norms, coordinated supervision mechanisms, and diversified legal remedies, aiming to provide a jurisprudential solution for the protection of consumers’ rights and interests in the digital economy era.
论网络消费者的权益保护
On the Protection of Rights and Interests of Network Consumers  [PDF]
孙汝冰
Dispute Settlement (DS) , 2023, DOI: 10.12677/DS.2023.94220
Abstract: 近年来，随着互联网的迅速发展，互联网交易所产生的经济效益也越来越大，但是我国在网络交易的发展中也存在着一定的问题，其中，互联网消费者的权益得不到有效保护就是一个亟待解决的问题。由于与传统商品交易相比，网络交易的不同之处体现在具有开放性和虚拟性等特点，因此交易变得更为繁琐，侵害网络消费者合法权益的事情频繁发生，消费者明显处于不利地位。因此需要从消费者自身、网络消费经营者、立法、构建纠纷解决机制等方面来给予网络购物消费者合法权益有力的保护。
In recent years, with the rapid development of the Internet, the economic benefits generated by the Internet exchange are getting bigger and bigger. However, there are some problems in the development of the Internet trading in China, among which, the rights and interests of Internet consumers can not be effectively protected is an urgent problem to be solved. Compared with traditional commodity trading, online trading is different from traditional commodity trading in that it has the characteristics of openness and virtual nature. Therefore, online trading becomes more complicated, and the infringement of the legitimate rights and interests of online consumers frequently occurs, which obviously puts consumers at a disadvantage. Therefore, it is necessary to protect the legitimate rights and interests of online shopping consumers from the aspects of consumers themselves, online consumer operators, legislation, and the construction of dispute settlement mechanism.
网络直播营销中消费者权益保护的法律问题研究
Research on Legal Issues of Consumer Rights Protection in Online Live Broadcast Marketing  [PDF]
宁子昂
Open Journal of Legal Science (OJLS) , 2024, DOI: 10.12677/ojls.2024.127680
Abstract: 随着互联网平台与网络信息技术的飞速发展，我国的电子商务行业取得了跨越式的突破，更新迭代的速度极快，现已从传统的电商形式演变为了社交电商、内容电商等多种新型的现代电商形式，网络直播营销便是内容电商发展的最新阶段。但是，由于立法不完善、监管缺失等问题，网络直播营销中侵害消费者权益的现象频频发生，相关主体的行为得不到规范，使消费者权益无法得到保障。网络直播营销中的交易相对于传统的交易模式而言，存在隐蔽性、虚拟性等特征，一旦消费者的合法权益受到侵害，其维权途径困难、成本高昂，很难获得有效的救济。本文通过对我国网络直播营销领域中消费者权益保护的问题进行研究，旨在为新兴领域中消费者合法权益的保护提出建议，促进网络直播营销健康可持续地发展。
With the rapid development of the Internet platform and network information technology, my country’s e-commerce industry has made leap-forward breakthroughs, and the speed of update and iteration is extremely fast. It has evolved from traditional e-commerce forms to social e-commerce, content e-commerce, etc. A new form of modern e-commerce, online live marketing is the latest stage in the development of content e-commerce. However, due to imperfect legislation, lack of supervision and other issues, the phenomenon of infringement of consumer rights and interests in online live broadcast marketing frequently occurs, and the behavior of relevant subjects cannot be regulated, so that consumer rights and interests cannot be guaranteed. Compared with the traditional transaction mode, the transaction in the online live broadcast marketing has the characteristics of concealment and virtuality. Once the legitimate rights and interests of consumers are violated, it is difficult and expensive to protect their rights, and it is difficult to obtain effective relief. Through the research on the protection of consumer rights and interests in the field of online live broadcast marketing in my country, this paper aims to put forward suggestions for the protection of consumers’ legitimate rights and interests in the emerging field, and promote the healthy and sustainable development of online live broadcast marketing.
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