Background: Organizations’ and businesses’ ways of operation have drastically changed
during the Covid-19 pandemic. The whole world’s way of working shifted
in which the physical workspaces have been replaced with virtual ones in the comfort of the home which led to the introduction and innovation of
techniques that makes work and collaborative works and systems run easier. These innovations
and systems which utilize technology were introduced to drive operational
excellence in order to create an environment that ensures stakeholders’ satisfaction, which is a vital part of Project management. Operational Excellence considers different aspects
of project management which include;
leadership, cooperation, continuous improvement to meet client’s expectations,
and a broader vision. The system of operational excellence optimizes production
processes, high potency, and client and market orientation.
Operational Excellence is considered an important part of the success of a business as it outlines
the systematic management to realize outstanding performance. Collaboration
solutions and work environments have become a crucial part in order to maximize
the use and innovation of techniques that protects
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