The smart construction of hub airports is generally
mature, but there are differences in ageing-friendly services. Based on the
DEMATEL-AHP method, this paper analyzes the influencing factors and differences
in the development level of ageing-friendly services in four major hub airports
in China (Beijing Daxing International
Airport, Shanghai Pudong International Airport, Guangzhou Baiyun
International Airport, and Shenzhen Baoan
International Airport). The paper finds that: the indicators of the degree of
full passenger service in the four major hub airports have the highest
influence value as active elements within the ageing-friendly service level indicator
system, while full escort service and special passenger or caring service
counters are most likely to be influenced by other indicator elements; the
degree of full passenger self-service, priority travel service access, and
baggage check-in security system or manual check-in service are the core
elements that influence the ageing-friendly level the core elements that
influence the improvement of the ageing-friendly service level at hub airports
determine the trend direction of the overall ageing-friendly service level;
immigration processing services and hand luggage security check information
management system service are mostly shown as the cause elements; the service
scope covered by the ageing-friendly service content at hub airports has little
difference, but the emphasis of the ageing-friendly service is different.
References
[1]
Chang, Y.-C. (2013). Factors Affecting Airport Access Mode Choice for Elderly Air Passengers. Transportation Research Part E-Logistics and Transportation Review, 57, 105-112. https://doi.org/10.1016/j.tre.2013.01.010
[2]
Dattilo, J., Mogle, J., Lorek, A. E. et al. (2018). Using Self-Determination Theory to Understand Challenges to Aging, Adaptation, and Leisure among Community-Dwelling Older Adults. Activities, Adaptation & Aging, 42, 85-103. https://doi.org/10.1080/01924788.2017.1388689
[3]
Dieteren, C. M., Samson, L. D., Schipper, M. et al. (2020). The Healthy Aging Index Analyzed over 15 Years in the General Population: The Doetinchem Cohort Study. Preventive Medicine, 139, 106193. https://doi.org/10.1016/j.ypmed.2020.106193
[4]
Fan, J. S., Zhou, L., Zhang, Y. et al. (2021). How Does Population Aging Affect Household Carbon Emissions? Evidence from Chinese Urban and Rural Areas. Energy Economics, 100, 105356. https://doi.org/10.1016/j.eneco.2021.105356
[5]
Gong, X. H., & Yin, J. Z. (2019). Exploration of “Internet + Elderly Service” Mode in the New Era. Modern Economic Information, 1, 365.
[6]
Guo, Z. Y. (2021). “Ageing-Friendly” Financial Services Speed up the Penetration of Elderly People’s Lives. Economic Daily, 8, 007.
[7]
Hoffman, G. J., Webster, N. J., & Bynum, J. P. W. (2020). A Framework for Ageing-Friendly Services and Supports in the Age of COVID-19. Journal of Aging & Social Policy, 32, 450-459. https://doi.org/10.1080/08959420.2020.1771239
[8]
Huang, Y. S., Zhou, F., Zhou, J. F. et al. (2020) Smart Airport Construction in the 5G Era. Civil Aviation Management, 2, 55-58.
[9]
Iglesias-Souto, P. M., Taboada Ares, E. M., Dosil Maceira, A. et al. (2008) Knowledge and Expectations among Older Adults of Social Services for the Elderly in the Autonomous Region of Galicia (Spain). Revista espanola de Geriatria y Gerontologia, 43, 353-361. https://doi.org/10.1016/S0211-139X(08)75190-4
[10]
Ji, X. D. (2020). Design and Research of Intelligent Airport Management Platform Based on Big Data Technology. Information Systems Engineering, 7, 40-41.
[11]
Jiang, L., Chen, X. Y., & Zhu H. (2021). Spatial Distribution Characteristics of Urban Nursing Homes in China and Their Divergent Causes. Journal of Geography, 76, 1951-1964.
[12]
Jing, S. (2020). The Practical Logic and Countermeasures of Community Home-Based Elderly Care Service under the Dimension of Innovative Big Data. Humanities and Social Sciences, 8, 78-85. https://doi.org/10.11648/j.hss.20200802.15
[13]
Kan, J. J., & Sun H. (2019). Discussion on the Construction of Intelligent Airport. China Science and Technology Information, 20, 32-33.
[14]
Keskin, B., & Salman B. (2020). Building Information Modeling Implementation Framework for Smart Airport Life Cycle Management. Transportation Research Record, 2674, 98-112 https://doi.org/10.1177/0361198120917971
[15]
Li, C. J., & Chen, L. Y. (2020). Reflections on the Ageing Countermeasures of Urban Transportation in the Context of Aging. Shandong Transportation Science and Technology, 1, 30-32.
[16]
Li, P. (2018). A Review of Research on the Development of Intelligent Elderly Care in China. Finance and Accounting Research, 10, 72-76, 80.
[17]
Liu, S. B. (2018). There Is a “Gold Mine” in the “Silver Hair” Market. China Civil Aviation News, 11, 002.
[18]
Lu, N. (2021). The Wiser the Appointment, the Warmer It Should Be. China Culture Daily, 09, 007.
[19]
Marshall, F., Basiri, A., Riley, M. et al. (2018). Scaling the peaks research protocol: Understanding the Barriers and Drivers to Providing and Using Dementia-Friendly Community Services in Rural Areas—A Mixed Methods Study. BMJ Open, 8, e020374. https://doi.org/10.1136/bmjopen-2017-020374
[20]
Qian, Y. T., Xu, S., & Ma, M. L. (2021). Research on Key Success Factors of Sponge City PPP Projects Based on AHP-DEMATEL. Journal of Zhejiang University of Technology (Social Science Edition), 46, 614-622.
[21]
Sliepenbeek, M., Smits, C., Spelt, E. J. et al. (2021). Older Adults’ Active Involvement in an Undergraduate Program in Gerontology: Motives and Meaning. Gerontology & Geriatrics Education, 42, 516-527. https://doi.org/10.1080/02701960.2019.1669588
[22]
Sun, W. J. (2021). Promoting the Construction of Ageing-Friendly Intelligent Travel in Civil Avition. China Civil Aviation News, 02, 004.
[23]
Tian, Y. D., & Xue, Z. W. (2021). Urumqi International Airport Makes Elderly-Friendly Services Warmer in the Age of Intelligence. China Civil Aviation New, 07, 003.
[24]
Wang, L. G. (2020a). Analysis of the Application of 5G in Airport Construction. Information Communication, 4, 161-162.
[25]
Wang, S. Y. (2020b). When I Am Old, I Really Hope. China Civil Aviation News, 12, 002.
[26]
Wang, S. Y. (2021). Service “Ageing” Shows Humanistic Care. China Civil Aviation News, 01, 002.
[27]
Wu, X. F. (2021). Research on the Integration Development of Intelligent Medical and Health Care. Intelligent Building and Smart City, 2, 27-29.
[28]
Xie, L. (2020). Research on Application of Emerging Technologies in Smart Airport. Journal of Simulation, 8.
[29]
Xu, X. H. (2010). The “Silver Hair Tide” Is Surging in the Airline Market for Senior Passengers. China Civil Aviation News, 10, 002.
[30]
Yang, Y. Y., Fan, C. J., & An, A. Z. (2020). Research on the Application of Artificial Intelligence in the Construction of Intelligent Civil Aviation. Intelligent Computers and Applications, 10, 214-215, 219.
[31]
Yang, Y. Z. (2021). Reflections on the Ageing-Friendly Construction and Renovation of Scenic Spots. China Tourism News, 03, 003.
[32]
Yu, T. T., & Wang, R. P. (2021). Design and Implementation of a Smart Elderly Positioning Management System Based on Wireless Communication Network. EURASIP Journal on Wireless Communications and Networking, 2021, Article No. 147. https://doi.org/10.1186/s13638-021-02021-2
[33]
Yu, X. P. (2021). Reflections and Suggestions on Creating Air Travel Service Scenarios for the Aging Population. Air Transport Business, 7, 30-32.
[34]
Zhang, J. (2021). Research on the Application of AR Technology in Airports. Changjiang Information Communication, 34, 35-38.
[35]
Zhang, S. L. (2020). Research on the Ageing-Friendly Design of Navigation App under the Vision of Smart Travel. M.D. Thesis, Guilin University of Technology.
[36]
Zhang, T. M., & Liu, Y X. (2020). Research on the Design of Intelligent Elderly Mobility Products. Industrial Design, 11, 123-124.
[37]
Zhao, W., & Li, F. R. (2021). A Study on the Impact of the Internet on Civil Aviation Strategy. Research in Technology Economics and Management, 2, 101-105.
[38]
Zhao, Z. X., Zhao, T. J., Chen, S. Y. L. et al. (2014). A Study on the Ecological Pattern Security Evaluation of Mountain Towns Based on GIS-AHP Method: An Example of the Northern New Area of Chongqing. Modern Urban Research, 8, 74-78.
[39]
Zhou, J. (2021). Study on the Countermeasures of Home Care in Taiyuan’s Smart Community. Shanxi Economic Daily, 08, 004.
