Securing Archives and Records through the National Archives and Records Management System (NARMS): A Case of Botswana National Archives and Records Services (BNARS)
The purpose of this study was to investigate the security of archives and records managed through the National Archives and Records Management System (NARMS) at Botswana National Archives and Records Services (BNARS). The study is a qualitative case study, where for sampling and the selection process of study respondents, the study adopted and used a purposive sampling method. Data collection was conducted through the use of observations, interviews and document analysis. While for data analysis, the study used a thematic analysis strategy. The study specifically sought to explore the different security measures of archives and records used through NARMS, and evaluate the effectiveness of the security measures for archives and records. The study’s major finding is that the security of archives and records managed through NARMS is effectively executed by the authentication process and it is accompanied and enhanced by metadata management. However, the study further discovered that despite these strides, there is a failure to enhance archives and records security in the system because of a lack of access to the system’s audit-trail logbook by archivists, nor can they monitor or examine it as archivists, despite their roles as systems administrators. As a result, user behaviour is not monitored, making it challenging to identify, look into, and ultimately demonstrate data or information violations and/or abuses. Based on these findings, the study recommends therefore that, BNARS consider giving records managers, archivists, or designated records managers and archivists who are systems administrators access to audit trail logbooks. Also, the study recommends that BNARS consider introducing the use of an encryption as a security protocol measure as a means of further ensuring optimum security of archives and records, as recommended by legislation. Being a case study, it has contextual and unique limitations and cannot be generalised to other organizational contexts. The study contributes to the body of knowledge on the security of NARMS in archives and records management, specifically in the context of Botswana’s archives and records management’s governing body.
Cite this paper
Motlhasedi, N. (2026). Securing Archives and Records through the National Archives and Records Management System (NARMS): A Case of Botswana National Archives and Records Services (BNARS). Open Access Library Journal, 13, e15048. doi: http://dx.doi.org/10.4236/oalib.1115048.
McLeod, J. (2005) Electronic Records: A Workbook for Archivists. ICA Study 16. International Council on Archives. Records Management Journal, 15, 1-104. https://doi.org/10.1108/rmj.2005.28115cae.003
Aramide, O.K., Ajibola, R.E., Olatunji, O.S. and Oduroye, P. (2020) Improving Records Management and Security for Successful Business Performance: The Role of New Media. Li-brary Philosophy and Practice (E-Journal). https://digitalcommons.unl.edu/libphilprac/3734
Seymour, J. (2017) The Modern Records Management Program: An Overview of Electronic Records Management Standards. Bulletin of the Association for Information Science and Technology, 43, 35-39. https://doi.org/10.1002/bul2.2017.1720430212
Nyampong, S.A. (2015) Electronic Records Management in National Development: A Case Study in Ghana Immigration Service. European Journal of Business and Management, 7, 120-144.
Phologolo, A., Oladokun, O. and Mosweu, T. (2024) Manag-ing Heritage: A Study of Archival Collections Handling Practices at Botswana Na-tional Archives and Records Services. African Journal of Library, Archives & In-formation Science, 34, 173-188.
Masibi, T.J., Mnjama, N. and Sebina, P.M.I. (2023) Archival Silences within the National Archival Documentary Her-itage Institutions of Botswana. African Journal of Library, Archives and Infor-mation Science, 33, 245-257. https://doi.org/10.4314/ajlais.v33i2.9
Moloi, J. (2021) Long-Term Preservation for Access of Audio-Visual Archives at Botswana National Archives (Bnars). In: Chisita, C.T., Enakrire, R.T., Durodolu, O.O., Tsabedze, V.W. and Ngoaketsi, J.M., Eds., Handbook of Research on Records and Information Man-agement Strategies for Enhanced Knowledge Coordination, IGI Global, 92-109. https://doi.org/10.4018/978-1-7998-6618-3.ch006
Mosweu, T.L. and Kenosi, L. (2018) Implementation of the Court Records Management System in the Delivery of Justice at the Gaborone Magisterial District, Botswana. Records Management Journal, 28, 234-251. https://doi.org/10.1108/rmj-11-2017-0033
Rakemane, D. and Serema, B.C. (2018) Electronic Records Management Practices at the Companies and Intellectual Property Authority in Gaborone, Botswana. Journal of the South Af-rican Society of Archivists, 51, 148-169.
International Standard ISO 15489-1 (2001) Information and Documentation—Records Management—Part 1: Concepts and Principles. http://www.wgarm.net/ccarm/docs-repository/doc/doc402817.PDF
Casadesús de Mingo, A. and Cerrillo-i-Martínez, A. (2018) Improving Records Management to Promote Transparency and Prevent Corruption. International Journal of Information Management, 38, 256-261. https://doi.org/10.1016/j.ijinfomgt.2017.09.005
Donaldson, D.R. and Bell, L. (2018) Security, Archivists, and Digital Collections. Journal of Archival Organization, 15, 1-19. https://doi.org/10.1080/15332748.2019.1609311
Makmur, S. (2023) Implementation of Archives Digitization Policy as a Form of Implementation of an Electronic-Based Government System. Journal of Social Research, 2, 1847-1852. https://doi.org/10.55324/josr.v2i6.921
Jakhar, A.K., Singh, M., Sharma, R., Viri-yasitavat, W., Dhiman, G. and Goel, S. (2024) A Blockchain-Based Priva-cy-Preserving and Access-Control Framework for Electronic Health Records Management. Multimedia Tools and Applications, 83, 84195-84229. https://doi.org/10.1007/s11042-024-18827-3
Galloway, P. (2021) Providing Restricted Access to Mental Health Archives within Government Ar-chives: The Subject Stakeholder. The American Archivist, 84, 165-188. https://doi.org/10.17723/0360-9081-84.1.165
Jayabalan, M. and O’Daniel, T. (2016) Access Control and Privilege Management in Electronic Health Record: A Systematic Literature Review. Journal of Medical Systems, 40, Article No. 261. https://doi.org/10.1007/s10916-016-0589-z
Gopal, D.G. and Haran, U.H. (2019) Security and Privacy of Electronic Healthcare Records: Concepts, Paradigms and Solutions. Security and Privacy of Electronic Healthcare Records, 249-266.
Ravinder Reddy, B. and Anil Kumar, A. (2019) Survey on Access Control Mechanisms in Cloud Environments. In: Chil-larige, R., Distefano, S. and Rawat, S., Eds., International Conference on Ad-vances in Computational Intelligence and Informatics, Springer, 141-149. https://doi.org/10.1007/978-981-15-3338-9_18
Chaterera-Zambuko, F. (2023) Enterprise Content Management System Implementation: Insights from the National Library and Archives of UAE. Information Development, 42, 179-193. https://doi.org/10.1177/02666669231211539
Mosweu, T. (2019) The Good, the Bad and the Ugly: Social Media Prospects and Perils for Records Management. ESARBICA Journal: Journal of the Eastern and Southern Africa Regional Branch of the International Council on Archives, 38, 45-62. https://doi.org/10.4314/esarjo.v38i1.3
Shoeb, Z.H. and Sobhan, M.A. (2010) Authentication and Authorization: Security Issues for Institutional Digi-tal Repositories. Library Philosophy and Practice (E-Journal).
Lv, Z. and Shi, H. (2020) The Exploring on University Archives Management System Based on Information System. Journal of Physics: Conference Series, 1550, Article ID: 032017. https://doi.org/10.1088/1742-6596/1550/3/032017
Noonan, D. (2016) Capturing Audit Trail Data. Theory: Authenticity and Audit. In: Bantin, P.C., Ed., Building Trustworthy Digital Repositories: Theory and Imple-mentation, Rowman & Littlefield, 169, 171.
Kupec, V., Sieber, J. and Baycan, I.O. (2022) Documentation Management and the Audit Trail in Public Administration. Slovak Journal of Public Policy and Public Administration, 9, 97-113. https://doi.org/10.34135/sjpppa.220908
Ngoepe, M. and Ngulube, P. (2016) A Framework to Embed Rec-ords Management into the Auditing Process in the Public Sector in South Africa. Information Development, 32, 890-903. https://doi.org/10.1177/0266666915573037
Etikan, I., Musa, S.A. and Alkassim, R.S. (2016) Comparison of Convenience Sampling and Pur-posive Sampling. American Journal of Theoretical and Applied Statistics, 5, 1-4. https://doi.org/10.11648/j.ajtas.20160501.11
Braun, V. and Clarke, V. (2012) Thematic Analy-sis. In: Cooper, H., Ed., The Handbook of Research Methods in Psychology, American Psychological Association, 57-71.
Thabakgolo, M. and Nsibirwa, Z. (2023) Trust in Electronic Records-Keeping Systems among Selected Bot-swana Parastatals. Mousaion: South African Journal of Information Studies, 41, 18 p. https://doi.org/10.25159/2663-659x/12982
Motlhasedi, N. (2024) An Assessment Study of the National Archives and Records Manage-ment System (NARMS) at Botswana National Archives and Records Services (BNARS). Mousaion: South African Journal of Information Studies, 43, 20 p. https://doi.org/10.25159/2663-659x/14068