With the continuous development of artificial intelligence technology, smart hotels are gradually entering people’s lives. In this trend of future hospitality industry development, the employment problem of smart hotel employees has become a social hotspot. The construction of smart hotels is showing prosperous development, growing at a rapid rate, causing fierce competition to traditional hotels. However, this new hotel model has a profound impact and challenge on employee employment. This paper aims to explore the overview of smart and its application in real life, analyze the advantages and disadvantages they bring in terms of employment challenges for staff members, and propose development strategies for smart hotel employees to address potential unemployment risks.
Cite this paper
Mo, Y. , Mai, Q. and Yang, H. (2024). Impact and Challenges of Smart Hotel Development on Employees. Open Access Library Journal, 11, e1322. doi: http://dx.doi.org/10.4236/oalib.1111322.
Xu, J. (2023) Under the Background of Internet Wisdom Hotel Development Present Situation and Prospect Analysis. Journal of Modern Business, 13, 61-64.
Kong, L.N. (2018) Analysis on Whether Artificial Intelligence Will Replace Hotel Service Personnel—A Case Study of Shangri-La Hotel Group. Economic and Trade Practice, 5, 315 317.
Wu, Y.C., et al., (2023) Analysis of Consumer Population Characteristics and Consumer Choice Intention of Unmanned Smart Hotels: A Case Study of Alibaba’s “Filipino Residence and Thirsty” Future Hotel. Market Modernization, 20, 19-21
Xu, Z.H. and Xie, C.X. (2022) Problems and Ways to Protect the Rights of Unemployed Workers in the Era of Artificial Intelligence. Reform of Economic System, 12, 180-187.