This study aims to examine the impact of emotional intelligence on the work stress of the Al-Ajami Educational Administration. This study used a questionnaire prepared for this purpose. For achieving study goals, the analytical descriptive methodology is used through many; statistical approaches especially multiple regression analysis for testing the effect of more than an independent variable on one dependent variable and hierarchical regression analysis for measuring the adjusted effect of work stress. A randomized stratified sample of the study population was selected by (401) individuals with a response rate of (80.2%). The results of the study showed a significant effect of emotional intelligence on work stress. According to the findings, some recommendations are: Organizations should pay more attention to emotional intelligence and its role in reducing work stress.
Cite this paper
Hussain, O. E. A. , Ragheb, M. A. S. , Ghanem, A. and Ragab, A. A. (2021). The Impact of Emotional Intelligence on Work Stress (Applied Study: Al-Ajami Educational Administration). Open Access Library Journal, 8, e8023. doi: http://dx.doi.org/10.4236/oalib.1108023.
Chhabra, B. and Mohanty, R. (2013) Effect of Emotional Intelligence on Work Stress—A Study of Indian Managers. International Journal of Indian Culture and Business Management, 6, 300-313. https://doi.org/10.1504/IJICBM.2013.053104
Rashid, A., Bajwa, R. and Batool, I. (2016) Effect of Emotional Intelligence on Job Stress, Job Satisfaction and Organizational Commitment among Bank Employees. Pakistan Journal of Social Sciences, 36, 141-149.
Ismail, A., Yao, A., Yeo, E., Lai-Kuan, K. and Soon-Yew, J. (2010) Occupational Stress Features, Emotional Intelligence and Job Satisfaction: An Empirical Study in Private Institutions of Higher Learning. Revista Científica Electrónica Ciencias Gerenciales, 16, 5-33. https://www.revistanegotium.org.ve
Gunu, U. and Oladepo, R.O. (2014) Impact of Emotional Intelligence on Employees’ Performance and Organizational Commitment: A Case Study of Dangote Flour Mills Workers.
Ekienabor, E. (2019) Impact of Job Stress on Employees’ Productivity and Commitment. International Journal for Research in Business, Management, and Accounting, 2, 124-133.
Pandey, D. (2020) Work Stress and Employee Performance: An Assessment of Impact of Work Stress. International Research Journal of Human Resource and Social Sciences, 7, 124-135.
Rasheed, M.I. and Nisar, S.K. (2019) Stress and Performance: Investigating Relationship between Occupational Stress, Career Satisfaction, and Job Performance of Police Employees. Journal of Public Affairs, 20, e1986.
Khuong, M.N. and Yen, V.H. (2016) Investigate the Effects of Job Stress on Employee Job Performance—A Case Study at Dong Xuyen Industrial Zone, Vietnam. International Journal of Trade, Economics and Finance, 7, 31-37.
https://doi.org/10.18178/ijtef.2016.7.2.495
Madi, K.M.S. (2014) The Relationship between Manager’s Emotional Intelligence and Organizational Conflict Management: An Applied Study in Local Government Organizations in Kafr El-Sheikh Governorate. Menoufia University, Faculty of Commerce, Al-Menoufia.
Elshawa, J.M.M. (2015) Emotional Intelligence and Its Relationship with Organizational Citizenship Behaviors: An Empirical Study on the Bank of Palestine in Gaza Governorates, Al-Azhar University Gaza.
Banat, A.-K.S. (2009) Work Stress and Its Impact on the Performance of the Palestinian Telecommunications Company Employees in Gaza Strip District, Islamic University Gaza.
Hair, J.F., Risher, J.J., Sarstedt, M. and Ringle, C.M. (2019) When to Use and How to Report the Results of PLS-SEM. European Business Review, 31, 2-24.
https://doi.org/10.1108/EBR-11-2018-0203
