To deeply understand the service experience and development expectations of the elderly in nursing homes with integration of medical and nursing in Chongqing so as to provide reference for improving medical-nursing integrated services in nursing homes. We used phenomenological research method and interviewed 16 elderly people from 3 nursing homes with semi-structured in-depth interview, then analyzed the interview data with Colaizzi 7-step analysis method. Four themes were refined, they are construction of living environment, daily living care, medical service provision, psychological support. There are currently many shortcomings in medical-nursing integrated services of nursing homes, which cannot meet the needs of the elderly. Therefore, we recommended the following four measures to improve services so as to increase the satisfaction of the elderly: Firstly, clarify the content of medical services and improve the level of medical services; secondly, increase emotional and social support and establish a psychological counseling department; thirdly, introduce professional talent team in elderly nursing and strengthen knowledge and skills training of carer; fourthly, have a scientific guidance for rational diet and provide diversified diet.
Cite this paper
Li, W. , Du, X. , Peng, Q. , Zhu, W. and Ma, J. (2021). Service Experience of the Elderly in Nursing Homes with Integration of Medical and Nursing in Chongqing: A Qualitative Study. Open Access Library Journal, 8, e7736. doi: http://dx.doi.org/10.4236/oalib.1107736.
National Bureau of Statistics (2020) Statistical Communique of the People’s Republic of China on the 2019 National Economic and Social Development.
http://www.stats.gov.cn/tjsj/zxfb/202002/t20200228_1728913.html
Huang, J.Y. and Jia, L.X. (2019) The Changes of Family Support for the Aged and the Exertion ofFamily Support for the Aged in the New Era. Academic Journal of Zhongzhou, No. 12, 83-88.
Xia, T.H. and Fan, L. (2018) Development Status Quo of Old-Age Mode of Combination of Medical and Health Care in China. Chinese Nursing Research, 32, 1691-1693.
Tian, Y.T., Zhang, Y., Li, H.J., et al. (2020). Analysis on the Status Quo and Influencing Factors of Unmet Demand for the Elderly in the Combination of Medical Treatment and Care Institutions in Henan Province. Medicine and Society, 33, 9-13.
Li, Z.H. (2015) The Research for the Life Quality of Elderly People in the Old-Age Care Institutions in the Background of the Advanced Stage of Aging. MD, East China University of Science and Technology, Shanghai.
Wang, C.S., Wu, M.L.Y. and Zeng, T.Y. (2017) Experience of the Elderly Living in Medical-Nursing Combined Pension Institutions: A Qualitative Study. Chinese Nursing Management, 17, 605-610.
Wang, L.J., Feng, Y. and Wang, C. (2017) Evaluating the Service Quality of the Nursing Institution for the Aged. Population and Development, 23, 96-102.
Bai, Z.F. and Shen, J. (2018) Depression, Loneliness and Cognitive Function among Elderly in Medical and Elderly Care Institution. Nursing Journal of Chinese People’s Liberation Army, 35, 7-12.
Zhou, X.L., Jiao, Y.H. and Wang, C. (2019) Problems and Countermeasures in the Medical-Nursing Integrated Service System of Xi’an Elderly Care Institutions. Chinese Journal of Gerontology, 39, 1210-1213.
Luo, M.L. and Ren, B.H. (2019) Differences in the Mental Health of the Elderly Under Different Pension Modes. Chinese Journal of Gerontology, 39, 227-229.
Wang, B.Y., Xu, M.J. and Wu, Q.J. (2018) Status Quo and Countermeasures for Developing Institutions Combining Old-Age Care and Medical Care in Guangxi. Chinese General Practice, 21, 3741-3745.
Wang, H.T. (2019) Take a Holistic Approach to Promote the Development of Pension Services Integrating Elderly Care and Medical Services. Macroeconomic Management, 35, 34-38.
Zhou, L.P., Sun, J.P., Yang, Z.L., et al. (2016) Research Progress on Nutrition Management of the Elderly in Elderly Care Institutions. Chinese Journal of Gerontology, 36, 753-755.
