This study analyzed the relationship between the conflicts encountered by the Police Non-Commissioned Officers (PNCO) and Police Commissioned Officers (PCOs) in a province in the Philippines and the conflict management styles of the latter. The descriptive-correlation research design was used in this study involving 153 PNCOs and 24 PCOs as respondents. The conflicts were categorized as Controversy, Conceptual, and Conflict of Interest. On the other hand, the management styles were compromise, competition, and collaboration. Based on the results of the study, the management style of the respondents based on the given situations of conflict resulted in the following: PCOs employed competition in resolving controversies while they used compromise in resolving conceptual conflicts and conflict of interest. The conflicts encountered were significantly correlated with the management style of the respondents in different situations of conflict such as controversy, conceptual, and conflict of interest.
Cite this paper
Galman, X. R. A. , Galman, S. M. A. , Cruz, J. B. and Santos, M. D. (2021). The Relationship between the Conflicts and the Conflict Management Styles of Police Officers in the Philippines. Open Access Library Journal, 8, e7540. doi: http://dx.doi.org/10.4236/oalib.1107540.
Smith, M. (1992) Facing up to Conflict in Construction. Paper Presented at the First International Conference on Construction Conflict: Management and Resolution, Manchester, 25-27 September 1992, 26-33.
Aldag, R. and Kuzuhara, L. (2002) Organizational Behavior and Management: An Integrated Skills Approach. South-Western Thomson Learning, Cincinnati, OH.
Eisenkopf, G. and Bachtiger, A. (2013) Mediation and Conflict Prevention. Journal of Conflict Resolution, 57, 570-597. https://doi.org/10.1177/0022002712448910
Vokic, N.P. and Sontor, S. (2009) Conflict Management Styles in Croatian Enterprises—The Relationship between Individual Characteristics and Conflict Handling styles. EFZG Working Papers Series 0905, Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia.
Marques, F., Lourenço, P.R., Dimas, I.D. and Rebelo, T. (2015) The Relationship between Types of Conflict, Conflict Handling Strategies and Group Effectiveness.
http://www.cieo.pt/journal/J_1_2015/article5.pdf
Dimas, I.D. and Lourenço, P. (2011) Conflitos e gestão de conflitos em contexto grupal. In: Gomes, A.D., Ed., Psicologia das organizações, do trabalho e dos recursos humanos, Imprensa da Universidade de Coimbra, Coimbra, 201-240.
https://doi.org/10.14195/978-989-26-0238-7_4