This study investigated the use of Public Relations strategies in conflict management in Agape Gospel Mission. The in-depth interview methodology was used to elicit data and the findings show that Agape gospel mission is using public relations tools such as dialogue, persuasion, negotiation, mediation and arbitration in managing conflicts. The study recommends the PR tools for other churches especially Pentecostal churches to manage conflicts in their organizations.
Cite this paper
Edafejirhaye, V. I. and Alao, A. (2019). Public Relations Strategies for Conflict Management in Agape Gospel Mission Inc.. Open Access Library Journal, 6, e5727. doi: http://dx.doi.org/10.4236/oalib.1105727.
Ibrahim, R.A. (2001) Strategic Public Relations Functions in Collective Bargaining and Conflict Resolution in a Volatile Nige-rian Economy. Public Relations Journal, 2, 67.
Ledingham, J.A. (2003) Explicating Relationship Management as a General Theory of Conflict. In: Lee, R. and Marty, M., Eds., Religion and Conflict, University Press, New York, 4.
Oji, M. (2009) Niger Delta Citizen Participation in Conflict Management through Involvement in Development Programmes. In: Des Wilson, Ed., Communication Approaches to Peace Building in Nigeria, African Council for Communication Education, Nairobi, 433-455.
Deutsch, M. (1973) The Resolution of Conflict, Constructive and Destructive Processes. Yale University Press, New Haven. https://doi.org/10.1177/000276427301700206
Igben, H.G.O. (2009) Public Relations and Conflict Management in the Niger Delta. In: Des Wilson, Ed., Communication Approaches to Peace Building in Nigeria, African Council for Communication Education, Nairobi, 267-288.
Anaeto, S.G. and Solo-Anaeto, M. (2009) Conflict Reporting as an Instrument for Conflict Management in the Niger Delta Area of Nigeria. In: Des Wilson, Ed., Communication Approaches to Peace Building in Nigeria, African Council for Communication Education, Nairobi, 347-358.
Mogu, V. (2009) Strategic Public Relations in the Niger Delta Region. In: Des Wilson, Ed., Communication Approaches to Peace Building in Nigeria, African Council for Communication Education, Nairobi, 375-394.
Akanji, I.A. (2011) Towards a Theology of Conflict Transformation: A Study of Religious Conflict in Contemporary Nigerian Society. PhD Thesis, University of Edinburgh, Edinburgh.
Israel, H.C. (2014) Pentecostal Influences on African Independent Churches: A Case Study of Cross River State, Nigeria. UNN. University Press, Nnsukka.