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Research on the Optimization of After-Sales Parts Supply Chain Management Based on Supplier Management—Taking SAIC General Motors After-Sales Parts as an Example

DOI: 10.4236/oalib.1104976, PP. 1-23

Subject Areas: Supply Chain Management

Keywords: Supply Chain Management, Aftermarket Parts Supply Chain, Supplier Management

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Nowadays auto parts industry supply chain management is becoming a boom-ing industry which is full of opportunities and challenges. As a network node of supply chain, the reasonable optimization of the supplier not only affects the after-sales parts operating costs, operating performance, competitive strategy and the future development, but also affect the entire supply chain logistics cost, logistics strategy and competition strategy. Supply chain management re-search for Supplier management can effectively guide the auto parts manufacturers of the business environment, foster strengths and circumvent weaknesses, assess the situation, seize the moment, and gather more intense market competition in the future always maintain their advantage. Therefore, deeply studying the related theory of automobile after-sales spare parts supply chain, combined with the status quo and development trend of the automobile and accessories market in China, then optimization the basic model and operation strategy of automobile customer service parts supply chain in China, has a very important practical significance. Based on the customer service parts supply chain of SAIC General Motors, we analyze the operation characteristics and the status quo of this company; analyze the existing problems in the supply chain of the company’s after-sales parts. Firstly due to the historical reasons, and the lack of overall concept of the supply chain, supplier order delivery rate is low, information feedback is not timely, inventory pressure is high, and supply chain management system is imperfect. Secondly the incomplete information and inaccurate predictions lead to unreasonable warehouse storage; inventory turnover rate is low. Finally, the market demand and the information are not shared caused low company’s accessories sales and high proportion of transport costs. In the aspect of optimization design, firstly we analysis and improve reasonable management of suppliers, inventory structure, major items of operating costs and existing problems in SAIC General Motors. In the optimization design, we firstly analyse reasonable management of suppliers in order to reduce costs and in a timely manner to meet the market demand; Then the information integration of the parts system can scientifically synthesize information to reasonably predict sales volume, satisfy inventory optimization and strengthen cooperation with suppliers; Finally, adjust the structure of spare parts inventory according to the contact with the supplies; improve the company’s inventory turnover rate, to make the whole supply chain inventory structure more reasonable accessories, so as to reduce the company’s operating costs, improve customer satisfaction rate and satisfaction.

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Yu, Z. and Chen, Y. (2018). Research on the Optimization of After-Sales Parts Supply Chain Management Based on Supplier Management—Taking SAIC General Motors After-Sales Parts as an Example. Open Access Library Journal, 5, e4976. doi:


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