The purpose of this study is to report the influence
of a training system on improving employee hard skills. The motive of this
study is to investigate the implementation of training system in public
organisations. The paper uses a survey questionnaire to collect data from the
Palestinian National Authority ministries. One hypothesis was formulated to
guide the study. Individual-level analyses from a sample of 399 employees from
Palestinian National Authority ministries indicate that training systems have a
positive effect on employees’ hard skills. The theoretical contribution of this
study is to demonstrate the value of training systems on employee hard skills.
It further confirms the importance of addressing the relationship between
organizational practice and employee outcomes, and accordingly the results will
contribute the HRM literature. From a practical standpoint, the findings
encourage careful consideration of the training system used in the Palestinian
National Authority and support the utility of the framework to inform future
studies.
Cite this paper
Alsabbah, M. Y. A. and Ibrahim, H. I. (2018). The Influence of Training System on Employees’ Hard Skills in the Palestinian National Authority. Open Access Library Journal, 5, e3854. doi: http://dx.doi.org/10.4236/oalib.1103854.
Snyder, L.A., Rupp, D.E. and Thornton, G.C. (2006) Personnel Selection of Information Technology Workers: The People, the Jobs, and Issues for Human Resource Management. Research in Personnel and Human Resources Management, 25, 305-376.
Alsabbah, M.Y. and Ibrahim, H.I. (2013) Employee Competence (Soft and Hard) Outcome of Recruitment and Selection Process. American Journal of Economics, 3, 67-73.
Horton, S. (2009) Evaluation of Leadership Development and Training in the British Senior Civil Service: The Search for the Holy Grail? Public Sector Leadership, International Challenges and Perspectives 360, University of Delaware, Newark.
Sahinidis, A.G. and Bouris, J. (2008) Employee Perceived Training Effectiveness Relationship to Employee Attitudes. Journal of European Industrial Training, 32, 63-76. https://doi.org/10.1108/03090590810846575
Nguyen, N.T., Quang, T. and Buyens, D. (2010) The Relationship between Training and Firm Performance: A Literature Review. Research and Practice in Human Resource Management, 18, 28-45.
Khan, I., Nawab, S. and Wali, S.S. (2012) Influence of Employer’s Provided On-The-Job Training on Employees’ Wage Growth and Job Performance: An Empirical Evidence of Telecommunication Industry of Pakistan. Academic Research, 3, 579-588.
Raza, H. (2014) Training and Development Impact on Organizational Performance: Empirical Evidence from Oil and Gas Sector of Pakistan. IOSR Journal of Business and Management (IOSR-JBM), 16, 67-72. https://doi.org/10.9790/487X-16126772
Farooq, S.U., Shams, M.S. and Niazi, M.M. (2015) Factors Affecting Employees’ Performance: A Case of Kabul-Based Telecom Firms. Business & Economic Review, 7, 71-84. https://doi.org/10.22547/BER/7.2.4
Al-Madhoun, M. and Analoui, F. (2002) Developing Managerial Skills in Palestine. Education & Training, 44, 431-442. https://doi.org/10.1108/00400910210449277
Johnson, A., Hong, H., Groth, M. and Parker, S.K. (2011) Learning and Development: Promoting Nurses’ Performance and Work Attitudes. Journal of Advanced Nursing, 67, 609-620. https://doi.org/10.1111/j.1365-2648.2010.05487.x
Marwat, Z.A., Arif, M. and Jan, K. (2009) Impact of Selection, Training, Performance Appraisal and Compensation on Employee Performance. A Case of Pakistani Telecom Sector. Interdisciplinary Journal of Contemporary Research in Business, 1, 189-198.
Marwat, Z.A., Qureshi, T.M. and Ramay, M.I. (2006) Impact of Human Resource Management (HRM) Practices on Employees’ Performance. International Journal,.
Tiwari, P. (2011) Impact of Selected HRM Practices on Perceived Employee Performance: An Empirical Study. Letter from the Editor Peter Odrakiewicz, 3, 37-43.
Gil, A.J., Garcia-Alcaraz, J.L. and Mataveli, M. (2015) The Training Demand in Organizational Changes Processes in the Spanish Wine Sector. European Journal of Training and Development, 39, 315-331. https://doi.org/10.1108/EJTD-09-2014-0067
Indradevi, R. and Vijay, V. (2014) Training as an OD Intervention Technique towards Individual Employee Performance. Innovative Journal of Business and Management, 3, 23-27. https://doi.org/10.15520/ijbm.vol3.iss3.1.pp23-27
Elshafie, M. (2014) The Neglected World of the Workplace Trainer. International Journal of Education & Literacy Studies, 2, 31-37. https://doi.org/10.7575/aiac.ijels.v.2n.2p.31
Park, H.J., Mitsuhashi, H., Fey, C.F. and Bjorkman, I. (2003) The Effect of Human Resource Management Practices on Japanese MNC Subsidiary Performance: A Partial Mediating Model. The International Journal of Human Resource Management, 14, 1391-1406.
https://doi.org/10.1080/0958519032000145819
Wright, P.M. and Snell, S.A. (1991) Toward an Integrative View of Strategic Human Resource Management. Human Resource Management Review, 1, 203-225. https://doi.org/10.1016/1053-4822(91)90015-5
Fey, C.F., Morgulis-Yakushev, S., Park, H.J. and Bjorkman, I. (2008) Opening the Black Box of the Relationship between HRM Practices and Firm Performance: A Comparison of MNE Subsidiaries in the USA, Finland, and Russia. Journal of International Business Studies, 40, 690-712.
https://doi.org/10.1057/jibs.2008.83
Quist, J.S. (2010) Differential Item Weighting: Improving Assessment Validity and Reducing the Impact of Applicant Faking. Florida Institute of Technology, Melbourne.
Delery, J.E. and Doty, D.H. (1996) Modes of Theorizing in Strategic Human Resource Management: Test of Universalistic, Contingency and Configurational Predictions. Academy of Management Journal, 39, 802-835. https://doi.org/10.2307/256713
Ulferts, G., Wirtz, P. and Peterson, E. (2009) Strategic Human Resource Planning in Academia. American Journal of Business Education, 2, 1-9. https://doi.org/10.19030/ajbe.v2i7.4123
Lam, S.S., Chen, X.-P. and Schaubroeck, J. (2002) Participative Decision Making and Employee Performance in Different Cultures: The Moderating Effects of Al-locentrism/Idiocentrism and Efficacy. Academy of Management Journal, 45, 905-914. https://doi.org/10.2307/3069321
Agaja, J.A. (1999) Professional Continuing Education for Librarians in Nigerian University Libraries: Opportunities, Problems and Prospects. Annals of Library Science and Documentation, 46, 19-24.