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Knowledge management, market orientation, innovativeness and organizational outcomes: a study on companies operating in Brazil

DOI: 10.4301/S1807-17752012000100005

Keywords: knowledge management, market orientation, innovativeness, organizational outcomes, strategy.

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Abstract:

this article analyzes the study of the relationship among knowledge management, the company's market orientation, innovativeness and organizational outcomes. the survey was conducted based on a survey held with executives from 241 companies in brazil. the evidence found indicates that knowledge management directly contributes to market orientation, but it requires a clearly defined strategic direction to achieve results and innovativeness. it was also concluded that knowledge, as a resource, leverages other resources of the company, while it requires a direction in relation to the organizational goals in order to be effective.

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