全部 标题 作者
关键词 摘要

OALib Journal期刊
ISSN: 2333-9721
费用:99美元

查看量下载量

相关文章

更多...

Integrating Elder and Youth into Co-Design Approach—A Case Study of Medication Aids Design

DOI: 10.4236/ce.2023.1410123, PP. 1914-1944

Keywords: Design Thinking, Experience Based Co-Design, Elder and Youth Co-Creation Model

Full-Text   Cite this paper   Add to My Lib

Abstract:

Designs for the elderly should consider their characteristics and needs. However, in previous research, the role of the elderly has been chiefly as consultants or testers, and they rarely actively participate in the design process. This study integrates steps and methods based on experience based co-design and design thinking, developing an elder and youth co-creation model. This model is applied to the medication-assistance design closely related to the needs of the elderly, exploring the impact and benefits brought by the elder and youth co-creation model for both the elderly and young designers. In this research, nine elder individuals, ranging in age from 61 to 74, and eight graduate students, primarily from design fields, participated in the co-creation workshops. This study implements the elder and youth co-creation model in the form of workshops, organizing five co-creation workshops to address the existing medication problems of the elderly and redesign medication assistance. Focus group interviews are conducted after the end of the workshop. The results show that through this model, young designers can enhance empathy with users, discover the potential needs of target customers, and design products that meet the needs of the target customer group. Furthermore, the model can enhance the confidence level of the elderly in creativity and serve as a means to present the abilities and experiences of the elderly.

References

[1]  Abeyaratne, C., Bell, J. S., Dean, L., White, P., & Maher-Sturgess, S. (2020). Engaging Older People as University-Based Instructors: A Model to Improve the Empathy and Attitudes of Pharmacists in Training. Currents in Pharmacy Teaching and Learning, 12, 58-64.
https://doi.org/10.1016/j.cptl.2019.10.011
[2]  Anderson, I., & Vyas, D. (2022). Shedding Ageist Perceptions of Making: Creativity in Older Adult Maker Communities. In Proceedings of the 14th Conference on Creativity and Cognition (pp. 208-219). Association for Computing Machinery.
https://doi.org/10.1145/3527927.3532800
[3]  Andersson, A.-C., & Olheden, A. (2012). Patient Participation in Quality Improvement: Managers’ Opinions of Patients as Resources. Journal of Clinical Nursing, 21, 3593-3593.
https://doi.org/10.1111/j.1365-2702.2012.04254.x
[4]  Balamuralithara, B., Fumihiko, T., Hidekazu, K., FW, A. M., & Setyabudi, I. (2021). Belief and Intention towards Design Ethics among Design Undergraduates in Malaysian Higher Education Institutions. Высшее образование в России, 30, 76-86.
https://doi.org/10.31992/0869-3617-2021-30-3-76-86
[5]  Bate, P., & Robert, G. (2006). Experience-Based Design: From Redesigning the System around the Patient to Co-Designing Services with the Patient. BMJ Quality & Safety, 15, 307-310.
https://doi.org/10.1136/qshc.2005.016527
[6]  Bate, P., & Robert, G. (2007a). Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-Based Design. Radcliffe Publishing.
[7]  Bate, P., & Robert, G. (2007b). Toward More User-Centric OD: Lessons from the Field of Experience-Based Design and a Case Study. The Journal of Applied Behavioral Science, 43, 41-66.
https://doi.org/10.1177/0021886306297014
[8]  Beimborn, M., Kadi, S., Koberer, N., Mühleck, M., & Spindler, M. (2016). Focusing on the Human: Interdisciplinary Reflections on Ageing and Technology. Ageing and Technology, 311-333.
https://doi.org/10.14361/9783839429570-015
[9]  Bellei, E. A., Biduski, D., Lisboa, H. R. K., & De Marchi, A. C. B. (2020). Development and Assessment of a Mobile Health Application for Monitoring the Linkage among Treatment Factors of Type 1 Diabetes Mellitus. Telemedicine and e-Health, 26, 205-217.
https://doi.org/10.1089/tmj.2018.0329
[10]  Biduski, D., Bellei, E. A., Rodriguez, J. P. M., Zaina, L. A. M., & De Marchi, A. C. B. (2020). Assessing Long-Term User Experience on A Mobile Health Application through an In-App Embedded Conversation-Based Questionnaire. Computers in Human Behavior, 104, Article 106169.
https://doi.org/10.1016/j.chb.2019.106169
[11]  Bielinska, A.-M., Archer, S., Darzi, A., & Urch, C. (2022). Co-Designing an Intervention to Increase Uptake of Advance Care Planning in Later Life Following Emergency Hospitalisation: A Research Protocol Using Accelerated Experience-Based Co-Design (AEBCD) and the Behaviour Change Wheel (BCW). BMJ Open, 12, e055347.
https://doi.org/10.1136/bmjopen-2021-055347
[12]  Blanchard-Fields, F., Mienaltowski, A., & Seay, R. B. (2007). Age Differences in Everyday Problem-Solving Effectiveness: Older Adults Select More Effective Strategies for Interpersonal Problems. The Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 62, 61-64.
https://doi.org/10.1093/geronb/62.1.P61
[13]  Botti, L., Melloni, R., & Oliva, M. (2022). Learn from the Past and Act for the Future: A Holistic and Participative Approach for Improving Occupational Health and Safety in Industry. Safety Science, 145, Article 105475.
https://doi.org/10.1016/j.ssci.2021.105475
[14]  Boyd, H., McKernon, S., Mullin, B., & Old, A. (2012). Improving Healthcare through the Use of Co-Design. The New Zealand Medical Journal, 125, 76-87.
[15]  Brady, G. C., & Roe, J. W. (2020). Whose Service Is It Anyway? Patients as Co-Designers to Improve Dysphagia Care Pathways. Perspectives of the ASHA Special Interest Groups, 5, 1011-1014.
https://doi.org/10.1044/2020_PERSP-19-00177
[16]  Brown, T. (2008). Design Thinking. Harvard Business Review, 86, 84-92.
[17]  Carlgren, L., Rauth, I., & Elmquist, M. (2016). Framing Design Thinking: The Concept in Idea and Enactment. Creativity and Innovation Management, 25, 38-57.
https://doi.org/10.1111/caim.12153
[18]  Chang, Y. N., Lim, Y. K., & Stolterman, E. (2008). Personas: From Theory to Practices. In Proceedings of the 5th Nordic Conference on Human-Computer Interaction: Building Bridges (pp. 439-442). Association for Computing Machinery.
https://doi.org/10.1145/1463160.1463214
[19]  Davidson, J. L., & Jensen, C. (2013). Participatory Design with Older Adults: An Analysis of Creativity in the Design of Mobile Healthcare Applications. In Proceedings of the 9th ACM Conference on Creativity & Cognition (pp. 114-123). Association for Computing Machinery.
https://doi.org/10.1145/2466627.2466652
[20]  Donetto, S., Pierri, P., Tsianakas, V., & Robert, G. (2015). Experience-Based Co-Design and Healthcare Improvement: Realizing Participatory Design in the Public Sector. The Design Journal, 18, 227-248.
https://doi.org/10.2752/175630615X14212498964312
[21]  Donetto, S., Tsianakas, V., & Robert, G. (2014). Using Experience-Based Co-Design (EBCD) to Improve the Quality of Healthcare: Mapping Where We Are Now and Establishing Future Directions (pp. 5-7). King’s College London.
[22]  George, E. K., & Reddy, P. H. (2019). Can Healthy Diets, Regular Exercise, and Better Lifestyle Delay the Progression of Dementia in Elderly Individuals? Journal of Alzheimer’s Disease, 72, S37-S58.
https://doi.org/10.3233/JAD-190232
[23]  Gibson, W., & Brown, A. (2009). Working with Qualitative Data. Sage.
https://doi.org/10.4135/9780857029041
[24]  Goldman, S., & Zielezinski, M. B. (2016). Teaching with Design Thinking: Developing New Vision and Approaches to Twenty-First Century Learning. In L. Annetta, & J. Minogue (Eds.), Connecting Science and Engineering Education Practices in Meaningful Ways: Building Bridges (pp. 237-262). Springer.
https://doi.org/10.1007/978-3-319-16399-4_10
[25]  Green, E. C., Murphy, E. M., & Gryboski, K. (2020). The Health Belief Model. In K. Sweeny, M. L. Robbins, & L. M. Cohen (Eds.), The Wiley Encyclopedia of Health Psychology (pp. 211-214). John Wiley & Sons.
https://doi.org/10.1002/9781119057840.ch68
[26]  Greenhalgh, T., Procter, R., Wherton, J., Sugarhood, P., Hinder, S., & Rouncefield, M. (2015). What Is Quality in Assisted Living Technology? The ARCHIE Framework for Effective Telehealth and Telecare Services. BMC Medicine, 13, Article No. 91.
https://doi.org/10.1186/s12916-015-0279-6
[27]  Grigorovich, A., Kontos, P., Jenkins, A., & Kirkland, S. (2022). Moving toward the Promise of Participatory Engagement of Older Adults in Gerotechnology. The Gerontologist, 62, 324-331.
https://doi.org/10.1093/geront/gnab026
[28]  Guba, E. G., & Lincoln, Y. S. (1989). Fourth Generation Evaluation. Sage.
[29]  Hampel, C., Perkmann, M., & Phillips, N. (2020). Beyond the Lean Start-Up: Experimentation in Corporate Entrepreneurship and Innovation. Innovation, 22, 1-11.
https://doi.org/10.1080/14479338.2019.1632713
[30]  Harrington, C. N., Wilcox, L., Connelly, K., Rogers, W., & Sanford, J. (2018). Designing Health and Fitness Apps with Older Adults: Examining the Value of Experience-Based Co-Design. In Proceedings of the 12th EAI International Conference on Pervasive Computing Technologies for Healthcare (pp. 15-24). Association for Computing Machinery.
https://doi.org/10.1145/3240925.3240929
[31]  Harrington, C., Erete, S., & Piper, A. M. (2019). Deconstructing Community-Based Collaborative Design: Towards More Equitable Participatory Design Engagements. Proceedings of the ACM on Human-Computer Interaction, 3, 1-25.
https://doi.org/10.1145/3359318
[32]  Huang, D.-H., Xiao, Y.-M., & Zheng, Y.-Y. (2021). Employing a User-Centered Elder and Youth Co-Creation Approach for a Design of a Medication Bag: A Preliminary Study. In P. L. P. Rau (Ed.), Cross-Cultural Design. Experience and Product Design across Cultures. HCII 2021. Lecture Notes in Computer Science (Vol. 12771, pp. 311-329). Springer.
https://doi.org/10.1007/978-3-030-77074-7_25
[33]  Iedema, R., Merrick, E., Piper, D., Britton, K., Gray, J., Verma, R., & Manning, N. (2010). Codesigning as a Discursive Practice in Emergency Health Services: The Architecture of Deliberation. The Journal of Applied Behavioral Science, 46, 73-91.
https://doi.org/10.1177/0021886309357544
[34]  Jafari, H., Shohaimi, S., Salari, N., Kiaei, A. A., Najafi, F., Khazaei, S., Niaparast, M., Abdollahi, A., & Mohammadi, M. (2022). A Full Pipeline of Diagnosis and Prognosis the Risk of Chronic Diseases Using Deep Learning and Shapley Values: The Ravansar County Anthropometric Cohort Study. PLOS ONE, 17, e0262701.
https://doi.org/10.1371/journal.pone.0262701
[35]  James, H., & Buffel, T. (2022). Co-Research with Older People: A Systematic Literature Review. Ageing & Society, 1-27.
https://doi.org/10.1017/S0144686X21002014
[36]  Jaskyte, K., & Liedtka, J. (2022). Design Thinking for Innovation: Practices and Intermediate Outcomes. Nonprofit Management and Leadership, 32, 555-575.
https://doi.org/10.1002/nml.21498
[37]  Joshi, S. G., & Bratteteig, T. (2016). Designing for Prolonged Mastery. On Involving Old People in Participatory Design. Scandinavian Journal of Information Systems, 28, Article 1.
[38]  Kelley, T., & Kelley, D. (2013). Creative Confidence: Unleashing the Creative Potential within Us All. Currency.
[39]  King, A. P.-y. (2020). Participatory Design with Older Adults: Exploring the Latent Needs of Young-Old and Middle-Old in Daily Living Using a Universal Design Approach. In G. Di Bucchianico (Eds.), Advances in Design for Inclusion. AHFE 2019. Advances in Intelligent Systems and Computing (Vol. 954, pp. 149-160). Springer.
https://doi.org/10.1007/978-3-030-20444-0_15
[40]  Kleinsmann, M., & Valkenburg, R. (2008). Barriers and Enablers for Creating Shared Understanding in Co-Design Projects. Design Studies, 29, 369-386.
https://doi.org/10.1016/j.destud.2008.03.003
[41]  Kolko, J. (2015). Design Thinking Comes of Age. Harvard Business Review.
[42]  Korstjens, I., & Moser, A. (2022). Series: Practical Guidance to Qualitative Research. Part 6: Longitudinal Qualitative and Mixed-Methods Approaches for Longitudinal and Complex Health Themes in Primary Care Research. European Journal of General Practice, 28, 118-124.
https://doi.org/10.1080/13814788.2022.2053106
[43]  Lee, J. M., Hirschfeld, E., & Wedding, J. (2016). A Patient-Designed Do-It-Yourself Mobile Technology System for Diabetes: Promise and Challenges for a New Era in Medicine. JAMA, 315, 1447-1448.
https://doi.org/10.1001/jama.2016.1903
[44]  Liedtka, J. (2015). Perspective: Linking Design Thinking with Innovation Outcomes through Cognitive Bias Reduction. Journal of Product Innovation Management, 32, 925-938.
https://doi.org/10.1111/jpim.12163
[45]  Lockwood, T. (2010). Design Thinking in Business: An Interview with Gianfranco Zaccai. Design Management Review, 21, 16-24.
https://doi.org/10.1111/j.1948-7169.2010.00074.x
[46]  Loewe, S. (2019). Toward a Critical Design Thinking: Propositions to Rewrite the Design Thinking Process. Dialectic, 2, 135-156.
https://doi.org/10.3998/dialectic.14932326.0002.208
[47]  Madrigal-Cadavid, J., Amariles, P., Pino-Marín, D., Granados, J., & Giraldo, N. (2020). Design and Development of a Mobile App of Drug Information for People with Visual Impairment. Research in Social and Administrative Pharmacy, 16, 62-67.
https://doi.org/10.1016/j.sapharm.2019.02.013
[48]  Magistretti, S., Dell’Era, C., Verganti, R., & Bianchi, M. (2022). The Contribution of Design Thinking to the R of R&D in Technological Innovation. R&D Management, 52, 108-125.
https://doi.org/10.1111/radm.12478
[49]  Mansson, L., Wiklund, M., Ohberg, F., Danielsson, K., & Sandlund, M. (2020). Co-Creation with Older Adults to Improve User-Experience of a Smartphone Self-Test Application to Assess Balance Function. International Journal of Environmental Research and Public Health, 17, Article 3768.
https://doi.org/10.3390/ijerph17113768
[50]  Martin, A., Caon, M., Adorni, F., Andreoni, G., Ascolese, A., Atkinson, S., Bul, K., Carrion, C., Castell, C., & Ciociola, V. (2020). A Mobile Phone Intervention to Improve Obesity-Related Health Behaviors of Adolescents across Europe: Iterative Co-Design and Feasibility Study. JMIR mHealth and uHealth, 8, e14118.
https://doi.org/10.2196/14118
[51]  Meher, T., Muhammad, T., & Gharge, S. (2022). The Association between Single and Multiple Chronic Conditions and Depression among Older Population in India: A Comparative Study between Men and Women. International Journal of Geriatric Psychiatry, 37, 1-12.
https://doi.org/10.1002/gps.5639
[52]  Merkel, S., & Kucharski, A. (2019). Participatory Design in Gerontechnology: A Systematic Literature Review. The Gerontologist, 59, e16-e25.
https://doi.org/10.1093/geront/gny034
[53]  Murdock, L., Osgood, L., & McCarvill, L. (2023). Embracing Co-Design: A Case Study Examining How Community Partners Became Co-Creators. Education Sciences, 13, Article 492.
https://doi.org/10.3390/educsci13050492
[54]  Newman, S., & Hatton-Yeo, A. (2008). Intergenerational Learning and the Contributions of Older People. Ageing Horizons, 8, 31-39.
[55]  Palmieri, T., Huybrechts, L., & Devisch, O. (2021). Co-Producing, Curating and Reconfiguring Dwelling Patterns: A Design Anthropological Approach for Sustainable Dwelling Futures in Residential Suburbs. Design Studies, 74, Article 101011.
https://doi.org/10.1016/j.destud.2021.101011
[56]  Pande, M., & Bharathi, S. V. (2020). Theoretical Foundations of Design Thinking—A Constructivism Learning Approach to Design Thinking. Thinking Skills and Creativity, 36, Article 100637.
https://doi.org/10.1016/j.tsc.2020.100637
[57]  Partridge, E. E. (2022). We Tell Our Own Stories: Older Adults as Expert Researchers. In C. Walker, S. Zlotowitz, & A. Zoli (Eds.), The Palgrave Handbook of Innovative Community and Clinical Psychologies (pp. 615-630). Springer.
https://doi.org/10.1007/978-3-030-71190-0_30
[58]  Pollitt, S., Gurbutt, D., Harrison, N., & Duckworth, J. E. (2023). Capturing, the Experiences of Undergraduate Student Nurses Undertaking a Pre-Registration Nursing Degree Course Using an Adapted Experience Based Co-Design Approach. Nurse Education Today, 125, Article 105795.
https://doi.org/10.1016/j.nedt.2023.105795
[59]  Quinones, A. R., Valenzuela, S. H., Huguet, N., Ukhanova, M., Marino, M., Lucas, J. A., O’Malley, J., Schmidt, T. D., Voss, R., & Peak, K. (2022). Prevalent Multimorbidity Combinations among Middle-Aged and Older Adults Seen in Community Health Centers. Journal of General Internal Medicine, 37, 3545-3553.
https://doi.org/10.1007/s11606-021-07198-2
[60]  Sanders, E. B.-N., & Stappers, P. J. (2008). Co-Creation and the New Landscapes of Design. CoDesign, 4, 5-18.
https://doi.org/10.1080/15710880701875068
[61]  Scheer, A., Noweski, C., & Meinel, C. (2012). Transforming Constructivist Learning into Action: Design Thinking in Education. Design and Technology Education: An International Journal, 17.
[62]  Schneider, H., Eiband, M., Ullrich, D., & Butz, A. (2018). Empowerment in HCI—A Survey and Framework. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (pp. 1-14). Association for Computing Machinery.
https://doi.org/10.1145/3173574.3173818
[63]  Singanamalla, S., Potluri, V., Scott, C., & Medhi-Thies, I. (2019). PocketATM: Understanding and Improving ATM Accessibility in India. In Proceedings of the Tenth International Conference on Information and Communication Technologies and Development (Article No. 14). Association for Computing Machinery.
https://doi.org/10.1145/3287098.3287106
[64]  Stickdorn, M., Hormess, M. E., Lawrence, A., & Schneider, J. (2018). This Is Service Design Doing: Applying Service Design Thinking in the Real World. O’Reilly Media, Inc.
[65]  Trettin, B., Danbjorg, D. B., Andersen, F., Feldman, S., & Agerskov, H. (2021). Development of an mHealth App for Patients with Psoriasis Undergoing Biological Treatment: Participatory Design Study. JMIR Dermatology, 4, e26673.
https://doi.org/10.2196/26673
[66]  Tromp, C., & Glaveanu, V. P. (2023). A Model of Creative Aging (MOCA): Unlocking the Potential of Constraints for Creativity in Older Adults. Psychology of Aesthetics, Creativity, and the Arts.
https://doi.org/10.1037/aca0000538
[67]  Tsianakas, V., Maben, J., Wiseman, T., Robert, G., Richardson, A., Madden, P., Griffin, M., & Davies, E. A. (2012a). Using Patients’ Experiences to Identify Priorities for Quality Improvement in Breast Cancer Care: Patient Narratives, Surveys or Both? BMC Health Services Research, 12, Article No. 271.
https://doi.org/10.1186/1472-6963-12-271
[68]  Tsianakas, V., Robert, G., Maben, J., Richardson, A., Dale, C., & Wiseman, T. (2012b). Implementing Patient-Centred Cancer Care: Using Experience-Based Co-Design to Improve Patient Experience in Breast and Lung Cancer Services. Supportive Care in Cancer, 20, 2639-2647.
https://doi.org/10.1007/s00520-012-1470-3
[69]  Tu, J.-C., Liu, L.-X., & Wu, K.-Y. (2018). Study on the Learning Effectiveness of Stanford Design Thinking in Integrated Design Education. Sustainability, 10, Article 2649.
https://doi.org/10.3390/su10082649
[70]  van der Wal, M. H., Hjelmfors, L., Martensson, J., Friedrichsen, M., Stromberg, A., & Jaarsma, T. (2018). Variables Related to Communication about Prognosis between Nurses and Patients at Heart Failure Clinics in Sweden and the Netherlands. Journal of Cardiovascular Nursing, 33, E1-E6.
https://doi.org/10.1097/JCN.0000000000000416
[71]  Wilkinson, C. R., & De Angeli, A. (2014). Applying User Centred and Participatory Design Approaches to Commercial Product Development. Design Studies, 35, 614-631.
https://doi.org/10.1016/j.destud.2014.06.001
[72]  Wilkinson, C., & Cornish, K. (2018). An Overview of Participatory Design Applied to Physical and Digital Product Interaction for Older People. Multimodal Technologies and Interaction, 2, Article 79.
https://doi.org/10.3390/mti2040079
[73]  Wolniak, R. (2017). The Design Thinking Method and Its Stages. Systemy Wspomagania w Inzynierii Produkcji, 6, 247-255.
[74]  Woodcock, A., Ball, T., Gut, K., Magee, P., McDonagh, D., Moody, L., Moreira, F., & Ouillon, S. (2020). Fostering Design Literacy, Empathy and Awareness in Codesign. In 22nd International Conference on Engineering and Product Design Education. The Design Society.
https://doi.org/10.35199/epde.2020.18
[75]  Zamenopoulos, T., & Alexiou, K. (2020). Collective Design Anticipation. Futures, 120, Article 102563.
https://doi.org/10.1016/j.futures.2020.102563

Full-Text

Contact Us

service@oalib.com

QQ:3279437679

WhatsApp +8615387084133