全部 标题 作者
关键词 摘要

OALib Journal期刊
ISSN: 2333-9721
费用:99美元

查看量下载量

相关文章

更多...

Functionality of Quality Improvement Teams in Primary Healthcare Facilities in Tanzania: Findings from Star Rating Assessment

DOI: 10.4236/jssm.2023.164023, PP. 409-427

Keywords: Primary Health Care, Star Rating Assessment, Quality Improvement Teams, Work Improvement Teams, Tanzania

Full-Text   Cite this paper   Add to My Lib

Abstract:

Background: A strong primary healthcare (PHC) system is essential for achieving universal health coverage (UHC). The coronavirus disease 2019 (COVID-19) effects in health systems have reminded us on the importance of strengthening PHC. Quality of services is an integral component of UHC that requires strong governance and leadership. This study aims to assess functionality of Quality Improvement Teams (QITs) in PHC facilities in the context of Star Rating Assessment (SRA). Methods: This is a quantitative secondary data analysis using the SRA re-assessment data collected in the fiscal year 2017/18. QITs functionality was measured by desirable performance of four (4) indicators namely availability of the QITs, regular meeting of QITs, quarterly meetings and self-internal assessment conducted. The proportions were compared by using chi square test. Prevalence ratios were estimated by multivariate Poisson regression poisson regression model with 0.05 as a level of significance. Results: This study involved 5933 PHC facilities majority of which were dispensaries (87.6%), rural located (78.3%) and public owned (77.2%). On average, 22.5% of QITs were functional. Urban located health facilities were 13% more likely to have functional QITs compared to rural located ones (APR = 1.13, p = 0.06), health facilities with satisfactory availability of human resource for health were 29% more likely to have functional QITs (APR = 1.29, P < 0.001), health facilities with functional Health Facility Management Teams were about 3 times likely to have functional QITs (APR = 2.86, P < 0.001). Moreover, health facility level was not a good predictor of QITs functionality whereby health centers were 35% more likely to have functional QITs (p = 0.21) while dispensaries were 20% less likely to have functional QITs compared to district hospitals (p = 0.35). Conclusions: Non functionality of QITs is a challenge in PHC facilities in Tanzania. The challenge is more pronounced in rural located PHC facilities. Measures are to be taken to enhance QITs functionality in these facilities.

References

[1]  Afnan-Holmes, H., Magoma, M., John, T., Levira, F., Msemo, G., Armstrong, C. E., Martínez-álvarez, M., Kerber, K., Kihinga, C., Makuwani, A., Rusibamayila, N., Hussein, A., Lawn, J. E., Ally, M., Boerma, T., Binyaruka, P., Borghi, J., Bwana, F., Cousens, S., & Yasuda, T. (2015). Tanzania’s Countdown to 2015: An Analysis of Two Decades of Progress and Gaps for Reproductive, Maternal, Newborn, and Child Health, to Inform Priorities for Post-2015. The Lancet Global Health, 3, e396-e409.
https://doi.org/10.1016/S2214-109X(15)00059-5
[2]  Alonge, O., Rodriguez, D. C., Brandes, N., Geng, E., Reveiz, L., & Peters, D. H. (2019). How Is Implementation Research Applied to Advance Health in Low-Income and Middle-Income Countries? BMJ Global Health, 4, e001257.
https://doi.org/10.1136/bmjgh-2018-001257
[3]  Barıs, E., Silverman, R., Wang, H., Zhao, F., & Pate, M. A. (2022). Walking the Talk: Reimagining Primary Health Care after COVID-19.
https://openknowledge.worldbank.org/bitstream/handle/10986/35842/9781464817687.pdf
[4]  Bauer, M. S., Damschroder, L., Hagedorn, H., Smith, J., & Kilbourne, A. M. (2015). An Introduction to Implementation Science for the Non-Specialist. BMC Psychology, 3, Article No. 32.
https://doi.org/10.1186/s40359-015-0089-9
[5]  Clarke-Deelder, E., Eliakimu, E., Mbatia, R., Bohren, M. A., Mashasi, I., & Larson, E. (2022). Measuring User Experience of Care among Caregivers of Sick Children: Validation and Descriptive Analysis in a Sample of 75 Health Facilities in Rural Tanzania. Tropical Medicine & International Health: TM & IH, 27, 317-329.
https://doi.org/10.1111/tmi.13730
[6]  Cohen, J. (2016). A Power Primer. In A. Kazdin (Ed.), Methodological Issues and Strategies in Clinical Research. American Psychological Association.
https://doi.org/10.1037/14805-018
[7]  Dong, Y., & Peng, C. (2013). Principled Missing Data Methods for Researchers. SpringerPlus, 2, Article No. 222.
http://www.springerplus.com/content/2/1/222
https://doi.org/10.1186/2193-1801-2-222
[8]  Edelman, A., Marten, R., Montenegro, H., Sheikh, K., Barkley, S., Ghaffar, A., Dalil, S., & Topp, S. M. (2021). Modified Scoping Review of the Enablers and Barriers to Implementing Primary Health Care in the COVID-19 Context. Health Policy and Planning, 36, 1163-1186.
https://doi.org/10.1093/heapol/czab075
[9]  Gage, A. D., Yahya, T., Kruk, M. E., Eliakimu, E., Mohamed, M., Shamba, D., & Roder-Dewan, S. (2020). Assessment of Health Facility Quality Improvements, United Republic of Tanzania. Bulletin of the World Health Organization, 98, 849-858.
https://doi.org/10.2471/BLT.20.258145
[10]  Hallahan, M., & Rosenthal, R. (1996). Statistical Power: Concepts, Procedures, and Applications. Behaviour Research and Therapy, 34, 489-499.
https://doi.org/10.1016/0005-7967(95)00082-8
[11]  Hanson, K., & Commissioners (2022). Introducing the Lancet Global Health Commission on Financing Primary Health Care: Putting People at the Centre. The Lancet Global Health, 10, e20-e21.
https://doi.org/10.1016/S2214-109X(21)00510-6
[12]  Hokororo, J. C., Eliakimu, E. S., Ngowi, R., Mohammed, M. A., Malebo, H. M., Kim, S., Jigabha, N., Makupa, J., Salimu, F., Mtesigwa, P., Kim, S., Nkungu, D., & Mawazo, A. (2020). Determinants of Pregnant Mothers to Bypass Primary Health Facilities and Directly Seek Health Care in Hospitals in Dar es Salaam Region—A Cross Sectional Study. Journal of Epidemiology and Public Health Reviews, 5.
http://www.sciforschenonline.org/journals/epidemiology-public-health/JEPHR181.php
https://doi.org/10.21203/rs.2.13764/v1
[13]  Ishijima, H., Eliakimu, E., & Mshana, J. M. H. (2016). The “5S” Approach to Improve a Working Environment Can Reduce Waiting Time: Findings from Hospitals in Northern Tanzania. TQM Journal, 28, 664-680.
https://doi.org/10.1108/TQM-11-2014-0099
[14]  Kacholi, G., & Mahomed, O. H. (2020). Sustainability of Quality Improvement Teams in Selected Regional Referral Hospitals in Tanzania. International Journal for Quality in Health Care, 32, 259-265.
https://doi.org/10.1093/intqhc/mzaa032
[15]  Kacholi, G., & Mahomed, O. H. (2021). Perceptions of Hospital Staff on the Performance of Quality Improvement Teams in the Regional Referral Hospitals in Tanzania: A Cross Sectional Study. PLOS ONE, 16, e0246927.
https://doi.org/10.1371/journal.pone.0246927
[16]  Kamiya, Y., Ishijma, H., Hagiwara, A., Takahashi, S., Ngonyani, H. A. M., & Samky, E. (2017). Evaluating the Impact of Continuous Quality Improvement Methods at Hospitals in Tanzania: A Cluster-Randomized Trial. International Journal for Quality in Health Care, 29, 32-39.
https://doi.org/10.1093/intqhc/mzw128
[17]  Kim, M. K., Arsenault, C., Atuyambe, L. M., & Kruk, M. E. (2021). Predictors of Job Satisfaction and Intention to Stay in the Job among Health-Care Providers in Uganda and Zambia. International Journal for Quality in Health Care, 33, mzab128.
https://doi.org/10.1093/intqhc/mzab128
[18]  Kruk, M. E., Chukwuma, A., Mbaruku, G., & Leslie, H. H. (2017). Variation de la qualité des services de soins primaires au Kenya, au Malawi, en Namibie, en Ouganda, en République-Unie de Tanzanie, au Rwanda et au Sénégal. Bulletin of the World Health Organization, 95, 408-418.
https://doi.org/10.2471/BLT.16.175869
[19]  Kruk, M. E., Gage, A. D., Arsenault, C., Jordan, K., Leslie, H. H., Roder-DeWan, S., Adeyi, O., Barker, P., Daelmans, B., Doubova, S. v., English, M., Elorrio, E. G., Guanais, F., Gureje, O., Hirschhorn, L. R., Jiang, L., Kelley, E., Lemango, E. T., Liljestrand, J., & Pate, M. (2018). High-Quality Health Systems in the Sustainable Development Goals Era: Time for a Revolution. The Lancet Global Health, 6, e1196-e1252.
https://doi.org/10.1016/S2214-109X(18)30386-3
[20]  Kruk, M. E., Mbaruku, G., McCord, C. W., Moran, M., Rockers, P. C., & Galea, S. (2009). Bypassing Primary Care Facilities for Childbirth: A Population-Based Study in Rural Tanzania. Health Policy and Planning, 24, 279-288.
https://doi.org/10.1093/heapol/czp011
[21]  Larson, E., Sharma, J., Bohren, M. A., & Tunçalp, Ö. (2019). When the Patient Is the Expert: Measuring Patient Experience and Satisfaction with Care. Bulletin of the World Health Organization, 97, 563-569.
https://doi.org/10.2471/BLT.18.225201
[22]  Lauriola, P., Martín-Olmedo, P., Leonardi, G. S., Bouland, C., Verheij, R., Dückers, M. L. A., van Tongeren, M., Laghi, F., van den Hazel, P., Gokdemir, O., Segredo, E., Etzel, R. A., Abelsohn, A., Bianchi, F., Romizi, R., Miserotti, G., Romizi, F., Bortolotti, P., Vinci, E., Giustetto, G., & Zeka, A. (2021). On the Importance of Primary and Community Healthcare in Relation to Global Health and Environmental Threats: Lessons from the COVID-19 Crisis. BMJ Global Health, 6, e004111.
https://doi.org/10.1136/bmjgh-2020-004111
[23]  Macarayan, E. K., Ratcliffe, H. L., Otupiri, E., Hirschhorn, L. R., Miller, K., Lipsitz, S. R., Gawande, A. A., & Bitton, A. (2019). Facility Management Associated with Improved Primary Health Care Outcomes in Ghana. PLOS ONE, 14, e0218662.
https://doi.org/10.1371/journal.pone.0218662
[24]  Masefield, S. C., Msosa, A., & Grugel, J. (2020). Challenges to Effective Governance in a Low Income Healthcare System: A Qualitative Study of Stakeholder Perceptions in Malawi. BMC Health Services Research, 20, Article No. 1142.
https://doi.org/10.1186/s12913-020-06002-x
[25]  Meltzer, D., Chung, J., Khalili, P., Marlow, E., Arora, V., Schumock, G., & Burt, R. (2010). Exploring the Use of Social Network Methods in Designing Healthcare Quality Improvement Teams. Social Science & Medicine, 71, 1119-1130.
https://doi.org/10.1016/j.socscimed.2010.05.012
[26]  Ministry of Health and Social Welfare MOHSW (2007). Primary Health Services Development Programme (PHSDP) 2007-2017. MoHSW, Dar es Salaam, The United Republic of Tanzania.
http://www.frankshospitalworkshop.com/organisation/management_documents/Tanzania-Primary%20Health%20Services%20Development%20Programme%202007-2017%20-%20MoH%20Tanzania.pdf
[27]  Ministry of Health and Social Welfare MOHSW (2011). The Tanzania Quality Improvement Framework in Health Care 2011-2016 (2nd ed.). MoHSW, Dar es Salaam, The United Republic of Tanzania.
https://www.jica.go.jp/project/tanzania/006/materials/ku57pq00001x6jyl-att/framework_in_health.pdf
[28]  Ministry of Health and Social Welfare MOHSW (2014a). Human Resource for Health and Social Welfare Strategic Plan 2014-2019. Ministry of Health and Social Welfare, Dar es Salaam, The United Republic of Tanzania.
https://www.jica.go.jp/project/tanzania/006/materials/ku57pq00001x6jyl-att/HRHSP_2014-2019.pdf
[29]  Ministry of Health and Social Welfare MOHSW (2014b). Staffing Levels for Ministry of Health and Social Welfare Departments, Health Services Facilities, Health Training Institutions and Agencies 2014-2019 Revised. Ministry of Health and Social Welfare, Dar es Salaam, Tanzania.
https://www.jica.go.jp/project/tanzania/006/materials/ku57pq00001x6jyl-att/REVIEW_STAFFING_LEVEL_2014-01.pdf
[30]  Ministry of Health, Community Development, Gender, Elderly and Children MOHCDGEC (2019). Implementation Guideline on 5S-KAIZEN-TQM Approach in Tanzania: The Path to Total Quality Managed Hospital (4th ed.). MoHCDGEC, Dodoma, The United Republic of Tanzania.
https://tzdpg.or.tz/wp-content/uploads/2022/06/Implementation-Guideline-on-5S-KAIZEN-TQM-Approach-in-Tanzania-2019.pdf
[31]  Muzammil, S., & Lopes, G. (2021). Lack of Primary Health Care Services in Developing Countries during Pandemic: An Urgent Reminder! Journal of Family Medicine and Disease Prevention, 7, Article No. 138.
https://doi.org/10.23937/2469-5793/1510138
https://clinmedjournals.org/articles/jfmdp/journal-of-family-medicine-and-disease-prevention-jfmdp-7-138.php?jid=jfmdp
[32]  Nwokoro, U. U., Ugwa, O. M., Ekenna, A. C., Obi, I. F., Onwuliri, C. D., & Agunwa, C. (2022). Determinants of Primary Healthcare Services Utilisation in an Under-Resourced Rural Community in Enugu State, Nigeria: A Cross-Sectional Study. Pan African Medical Journal, 42, Article No. 209.
https://doi.org/10.11604/pamj.2022.42.209.33317
https://www.panafrican-med-journal.com//content/article/42/209/full
[33]  Otovwe, A., & Elizabeth, S. (2017). Utilization of Primary Health Care Services in Jaba Local Government Area of Kaduna State Nigeria. Ethiopian Journal of Health Sciences, 27, 339-350.
https://doi.org/10.4314/ejhs.v27i4.5
[34]  Peiris, D., Sharma, M., Praveen, D., Bitton, A., Bresick, G., Coffman, M., Dodd, R., El-Jardali, F., Fadlallah, R., Flinkenflogel, M., Goodyear-Smith, F., Hirschhorn, L. R., Munar, W., Palagyi, A., Saif-Ur-Rahman, K. M., & Mash, R. (2021). Strengthening Primary Health Care in the COVID-19 Era: A Review of Best Practices to Inform Health System Responses in Low-and Middle-Income Countries. WHO South-East Asia Journal of Public Health, 10, S6-S25.
https://doi.org/10.4103/2224-3151.309867
https://apps.who.int/iris/bitstream/handle/10665/351476/SEAJPH2021V10S1P6-eng.pdf?sequence=1&isAllowed=y
[35]  Phiri, M. M., MacPherson, E. E., Panulo, M., Chidziwisano, K., Kalua, K., Chirambo, C. M., Kawalazira, G., Gundah, Z., Chunda, P., & Morse, T. (2022). Preparedness for and Impact of COVID-19 on Primary Health Care Delivery in Urban and Rural Malawi: A Mixed Methods Study. BMJ Open, 12, e051125.
https://doi.org/10.1136/bmjopen-2021-051125
[36]  Rezapour, R., Dorosti, A. A., Farahbakhsh, M., Azami-Aghdash, S., & Iranzad, I. (2022). The Impact of the Covid-19 Pandemic on Primary Health Care Utilization: An Experience from Iran. BMC Health Services Research, 22, Article No. 404.
https://doi.org/10.1186/s12913-022-07753-5
[37]  Rosen, M. A., DiazGranados, D., Dietz, A. S., Benishek, L. E., Thompson, D., Pronovost, P. J., & Weaver, S. J. (2018). Teamwork in Healthcare: Key Discoveries Enabling Safer, High-Quality Care. The American Psychologist, 73, 433-450.
https://doi.org/10.1037/amp0000298
[38]  Saltman, R. B., & Ferroussier-Davis, O. (2000). The Concept of Stewardship in Health Policy. Bulletin of the World Health Organization, 78, 732-739.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2560782/pdf/10916910.pdf
[39]  Savelsbergh, C. M. J. H., van der Heijden, B. I. J. M., & Poell, R. F. (2010). Attitudes towards Factors Influencing Team Performance: A Multi-Rater Approach Aimed at Establishing the Relative Importance of Team Learning Behaviors in Comparison with Other Predictors of Team Performance. Team Performance Management, 16, 451-474.
https://doi.org/10.1108/13527591011090682
[40]  Scott, V., Schaay, N., Olckers, P., Nqana, N., Lehmann, U., & Gilson, L. (2014). Exploring the Nature of Governance at the Level of Implementation for Health System Strengthening: The DIALHS Experience. Health Policy and Planning, 29, ii59-ii70.
https://doi.org/10.1093/heapol/czu073
[41]  Strating, M. M. H., & Nieboer, A. P. (2009). Psychometric Test of the Team Climate Inventory-Short Version Investigated in Dutch Quality Improvement Teams. BMC Health Services Research, 9, Article No. 126.
https://doi.org/10.1186/1472-6963-9-126
[42]  WHO World Health Organization (2019). Declaration of Astana. In Global Conference on Primary Health Care. World Health Organization.
https://www.who.int/publications/i/item/WHO-HIS-SDS-2018.61
[43]  WHO World Health Organization (2021). Fact Sheet-Primary Health Care.
https://www.who.int/news-room/fact-sheets/detail/primary-health-care
[44]  Yadav, U. N., Mistry, S. K., Ghimire, S., Schneider, C. H., Rawal, L. B., Acharya, S. P., Harris-Roxas, B., & Harris, M. F. (2021). Recognizing the Roles of Primary Health Care in Addressing Non-Communicable Diseases in Low-and Middle-Income Countries: Lesson from COVID-19, Implications for the Future. Journal of Global Health, 11, Article No. 03120.
https://doi.org/10.7189/jogh.11.03120
[45]  Yahya, T., & Mohamed, M. (2018). Raising a Mirror to Quality of Care in Tanzania: The Five-Star Assessment. The Lancet Global Health, 6, e1155-e1157.
https://doi.org/10.1016/S2214-109X(18)30348-6

Full-Text

Contact Us

service@oalib.com

QQ:3279437679

WhatsApp +8615387084133