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-  2018 

The Effect of Workplace Incivility on Subjective Well-Being

Keywords: ??yeri Kabal???,?znel ?yi Olu?

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Abstract:

In working life, employees’ and managers’ behaviors may be mutually reflected to the instant happiness of the individual. Therefore, the incivil behaviors of managers in business life may have a significant effect on how employees feel themselves. In this scope, a research was conducted to determine the effect of workplace incivility on the subjective well-being of employees. The data were collected through a questionnaire which was developed based on the literature. The questionnaire was applied to 477 people working for the public and private sector institutions in Mersin province between January-March 2017, by face to face and e-mail via convenience sampling method. The data were analyzed by descriptive statistics as well as factor and regression analysis. It was found that one unit increase in the managers’ incivility reduced the general subjective well-being of the employees by 0.215 units, while the workers derived rudeness decreased by 0.150 units. It was determined that workplace incivility explained 9% of employees' subjective well-being. The article ends with the recommendation that managers should take into account of employees’ happiness is an undeniable fact in organizational performance and therefore, with the suggestions that incivility at relations should leave its place to politeness

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