Research Study: Towards a Collaborative Trust-Based Debugging Model for the Telecom Industry | Arslan | Network and Communication Technologies | CCSE

This research presents the architecture of a collaborative troubleshooting platform to establish user trust by presenting practical scenarios of problem diagnosis using the technique of root-cause analysis in a high tech company in Silicon Valley. The study provides details of the implementation of debugging techniques within the field of telecommunication and demonstrates the feasibility of this problem-solving approach in a collaborative trouble-shooting platform to establish user trust