Technology
has revolutionized communication, and how
services can be delivered to the intended end-users. Many
areas such as supply chain, logistics, health, aviation, and education have
been greatly influenced. Despite all the technological advancements, public
transportation in Zambia, which is dominated by bus operators, still
faces challenges in computerizing and automating their business processes, to
improve service delivery. The problem of misplaced and missing luggage is among
the problems the operators are currently facing.
References
[1]
Embassy of the Republic of Zambia in Washington DC (2019) Seventh National Development Plan 2017-2021.
http://www.zambiaembassy.org/document/seventh-national-development-plan-2017-2021
[2]
Zambia: Zambia Records an Influx of Tourists at Different Sites.
https://www.lusakatimes.com/2018/09/13/zambia-records-an-influx-of-tourists-at-different-sites/
Venkatesh, V., Morris, M., Davis, G. and Davis, F. (2003) User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27, 425-478.
[5]
Soneka, P. and Phiri, J. (2019) A Model for Improving E-Tax Systems Adoption in Rural Zambia Based on the TAM Model. Open Journal of Business and Management, 7, 908-918.
[6]
Bencini, L., Chiti, F., Collodi, G., Di Palma, D., Fantacci, R., Manes, A. and Manes, G. (2009) Agricultural Monitoring Based on Wireless Sensor Network Technology: Real Long Life Deployments for Physiology and Pathogens Control. 2009 Third International Conference on Sensor Technologies and Applications, Athens, Glyfada, 18-23 June 2009.
[7]
Singh, A., Meshram, S., Gujar, T. and Wankhede. P.R. (2016) Baggage Tracing and Handling System Using RFID and IoT for Airports. 2016 International Conference on Computing, Analytics and Security Trends (CAST), Pune, 19-21 December 2016, 466-470.
[8]
Ouyang, Y., Hou, Y., Pang, L., Wang, D. and Xiong, Z. (2008) An Intelligent RFID Reader and Its Application in Airport Baggage Handling System. 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing, Dalian, 12-14 October 2008, 1-4.
