基于模糊AHP方法的外卖平台评价与优化
Evaluation and Optimization of Takeout Platforms Based on Fuzzy AHP

DOI: 10.12677/ORF.2020.101001, PP. 1-13

Keywords: 外卖平台，模糊层次分析法
Takeout Platforms, Fuzzy Analytic Hierarchy Process

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Abstract:

我国外卖市场的竞争相当激烈，外卖平台也越来越多，其中主要的三大平台为美团，饿了么和百度三大外卖平台。本文基于模糊层次分析法对三大外卖平台的送餐服务进行评价，以期望达到提高配送效率，强化服务质量，保证食品品质，降低配送成本等目的。
Takeout market is very competitive in China, and there are more and more takeout platforms, in-cluding Meituan, Hungry and Baidu. Based on the fuzzy analytic hierarchy process, this paper evaluates the delivery service of the three takeout platforms in order to improve the delivery effi-ciency, strengthen the service quality, ensure the food quality and reduce the delivery cost.

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