商店形象对消费者惠顾行为影响的研究评述及展望
The Impact of Store Image on Consumer Behavior: A Review

DOI: 10.12677/MOM.2014.44011, PP. 67-73

Keywords: 商店形象，惠顾行为，商店形象属性
Store Image, Consumer Patronage Behavior, Store Image Attributes

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Abstract:

在西方，商店形象已经历了近半个世纪的研究，而在中国，针对商店形象的研究则显得相对滞后。本文从商店形象概念的梳理，商店形象的属性维度构成，综述商店形象如何影响消费者惠顾行为，并提出在中国环境下，商店形象对消费者惠顾行为影响这一议题的未来研究方向。
Store image has been the subject of research over the last 50 years in western academics. However, it seems a little bit hysteretic in Chinese academics. The primary purpose of this review is to de-scribe the definition of store image, illustrate the dimensions of store image and provide an over-view of how store image influence consumer patronage behavior. Combining with Chinese cir-cumstance, we give some suggestions to future research.

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