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OALib Journal期刊
ISSN: 2333-9721
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TQM - process of continuous improvement of production/services

Keywords: Total Quality Management , Continuous improvement of Quality , Planning - Doing - Checking - Acting Cycle of Quality , Statistical Process Control , Quality ComponentsTotal Quality Management , Continuous improvement of Quality , Planning - Doing - Checking - Acting Cycle of Quality , Statistical Process Control , Quality ComponentsTotal Quality Management , Continuous improvement of Quality , Planning - Doing - Checking - Acting Cycle of Quality , Statistical Process Control , Quality ComponentsTotal Quali

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Abstract:

In this contribution, various aspects of the quality assessment - a continuous index of the life cycle of establishments of various types - are introduced using the total quality management (TQM) approach. The setting of standards, documentation and of the ISO 9000 quality management models leads to the on - line principle of permanent improving quality of production and services. The quality becomes a strategic parameter of the establishment culture, prestige and image.

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