%0 Journal Article %T TQM - process of continuous improvement of production/services %A Florekov¨˘ £żubica %J Acta Montanistica Slovaca %D 1996 %I Technical University of Kosice %X In this contribution, various aspects of the quality assessment - a continuous index of the life cycle of establishments of various types - are introduced using the total quality management (TQM) approach. The setting of standards, documentation and of the ISO 9000 quality management models leads to the on - line principle of permanent improving quality of production and services. The quality becomes a strategic parameter of the establishment culture, prestige and image. %K Total Quality Management %K Continuous improvement of Quality %K Planning - Doing - Checking - Acting Cycle of Quality %K Statistical Process Control %K Quality ComponentsTotal Quality Management %K Continuous improvement of Quality %K Planning - Doing - Checking - Acting Cycle of Quality %K Statistical Process Control %K Quality ComponentsTotal Quality Management %K Continuous improvement of Quality %K Planning - Doing - Checking - Acting Cycle of Quality %K Statistical Process Control %K Quality ComponentsTotal Quali %U http://actamont.tuke.sk/pdf/1996/n3/3florekova.pdf