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心理科学进展 2012
Employees’Discretionary Work Behaviours in Organizations
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Abstract:
Discretionary work behavior(DWB) is a kind of spontaneous behavior beyond role norms,which includes two major research areas.One is extra-role behavior represented by organizational citizenship behavior(OCB),voice behavior,contextual performance and so on;the other is negative organizational behavior,such as counterproductive work behavior(CWB),silence behavior,deviant behavior,etc.The generation of DWB is the interactive result of individual and environment factors.The relationship between ’OCB-CWB’ and ’voice-silence’ are not negatively related and they can be transformed into each other under some circumstances.The present study proposed the transformation processes of the specific categories to the overall,adopted the affective events theory,compensatory ethics principles and cost-benefit analysis to explain the transformation processes.