Review of Contextual Performance
关系绩效研究

Borman and Motowidlo introduced contextual performance based on organizational citizenship behavior in 1993. Contrasting with task performance, contextual performance is composite of three dimensions: behaviors benefiting others, behaviors benefiting organizations and behaviors benefiting jobs. Personality and job characteristics are main factors that influence contextual performance. Contextual performance can contribute to organizational performance, personnel selection, personnel train and performance evaluation. At last, the authors point out some inspirations from the review.