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心理科学进展 2007
A Review of the Research on Work/Job Engagement
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Abstract:
Work/job engagement is a positive,fulfilling,work-related state of mind that is characterized by vigor,dedication,and absorption.Scholars have found that work/job engagement can effectively predict both individual work-related outcomes such as general workplace attitudes,individual performance outcomes,and organizational outcomes including customer satisfaction,retention,productivity,and profitability.The antecedents of work/job engagement include individual features,work-related factors,and family-related factors.Based on the relatively complete review of the studies on work/job engagement,the paper pointed out five prospects for the future research,such as the intervening mechanism of work/job engagement.