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Feb 26, 2025Open    Access

Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt

Mohamed Refat Mahfouz,Monika Fayez,Ahmed Moussa ElSamadicy
Customer loyalty is essential to achieve success in the banking sector. This research aims to present an overview of the role of customer loyalty and investigate the factors that affect the loyalty of customers in the context of the Egyptian banking sector, thus contributing to the literature in this specific area. The research will discuss customer loyalty from the point of view of being a critical topic that banks use to achieve leadership in this competitive sector. There is a dependent varia...
Open Access Library J.   Vol.12, 2025
Doi:10.4236/oalib.1112891


Oct 11, 2024Open    Access

Influencer Marketing Mechanism on Psychological Ownership (PO) among Generation Z

Nadine Mohamed Alaa Elgendy,Eiman Medhat Negm,Ahmed Ghazal
Purpose: This study examines the influencer marketing mechanism by exploring the link between social media and the concept of psychological ownership (PO) among Generation Z in the Egyptian market. The research examines theories on source attractiveness and a connection to the PO concept, which helps assess the influence of social media influencers on consumers’ perception of the products that influencers advertise. Methodology: This study was conducted in Janua...
Open Access Library J.   Vol.11, 2024
Doi:10.4236/oalib.1112163


Aug 22, 2024Open    Access

Measuring the Impact of Product Placement Dimensions on Consumers’ Brand Recognition

Hana Ayman Ghanem,Eiman Negm,Mona Arslan
Product placement as an advertising tool has been on the rise lately, so the aim of the current study is to investigate how various product placement dimensions influence consumers’ brand recognition of brands placed in movies. To test the proposed dimensions, participants were asked to watch a short video, containing several placements, extracted from a popular Egyptian movie, then answer a questionnaire. A sample of 386 participants be-tween the age of 18 to 22 was obtained. The data was analy...
Open Access Library J.   Vol.11, 2024
Doi:10.4236/oalib.1111999


Jul 03, 2024Open    Access

Investigating Gen Z Consumers’ Feministic Identities and Gender-Stereotypical Norms on their Attitude Formation towards Femvertising Campaigns, Impacting Purchase Intention

Menatallah M. Kassem,Eiman Negm,Sahar R. Abu Gharara
This research examines the realm of Femvertising among Generation Z in the Egyptian context. The research explores three pivotal theories of consumer behavior: The theory of self-concept, social learning theory, and the theory of reasoned action. By combining these theories in one study, the researcher seeks to bridge a critical gap in the literature, explaining attitudes towards Femvertising on their subsequent inclination to purchase the promoted products. The research took place during Septem...
Open Access Library J.   Vol.11, 2024
Doi:10.4236/oalib.1111244


Dec 01, 2023Open    Access

Relationship between Consumer Insights and Purchase Patterns across Different Generations: A Quantitative Approach

Max Boada, Daniel Burneo, Francisco Morocho, Janeth Gutiérrez
This study provides a detailed analysis of the differences in consumer insights and purchasing patterns among different generational groups: Baby Boomers, Generation X, Millennials, and Generation Z in the city of Loja, Ecuador. The research objective was to demonstrate that these consumption patterns and perceptions are not uniform across different generations, which can have a significant impact on marketing and sales strategies. A probabilistic sampling design with simple random sampling was ...
Open Access Library J.   Vol.10, 2023
Doi:10.4236/oalib.1110867


Jun 21, 2023Open    Access

Research on the Willingness of Overseas Consumers to Purchase Chinese E-Commerce Products Based on Consumer Ethnocentrism, Product Quality Perception and Consumer Animosity

Jiayao Jin, Yiting Zhuo, Zhen Wei, Yuqing Wan
In recent years, a large number of global cross-border e-commerce shopping platforms have emerged, which has become an important consumption channel for residents. Compared with domestic consumers, overseas consumers are more likely to be affected by various factors when purchasing cross-border e-commerce products. This paper selects three influencing factors: consumer ethnocentrism, consumer animosity and perceptual quality, constructs a structural equation model, and explores the purchase inte...
Open Access Library J.   Vol.10, 2023
Doi:10.4236/oalib.1110260


Jun 15, 2023Open    Access

FOMO and Conformity Consumption: An Examination of Social Media Use and Advertising Online among Egyptian Millennials

Ayah A. Ezzat, Asser Ezz El Din, Hisham Abdelmoaty
Due to the current increase of social media usage and online advertising, multiple scholars were able to relate this to consumer behavior. This study is done with the aim to investigate the mediating role of FOMO (fear of missing out) and how it intervenes the relationship between social media usage, advertising online, and conformity consumption. The target group of the study is Egyptian Millennials. The researcher collected data from 384 Egyptians from the Millennial group, aging between 25 an...
Open Access Library J.   Vol.10, 2023
Doi:10.4236/oalib.1110279


Jul 21, 2021Open    Access

Research on the Impact of Corporate Social Responsibility on Consumers’ Purchase Intention

Mengjun Yu, Jikai Wang, Jiao Xin
This study built a model including corporate social responsibility (CSR), perception of product quality, consumers’ purchase intention, and tested the influence of the CSR on consumers’ purchase Intention and the moderating effect of perception of product quality through questionnaire method. The results show that CSR has direct positive influence on consumers’ purchase intention, and there are differences in the positive impact on each dimension. The influence of charity, legal and environmenta...
Open Access Library J.   Vol.8, 2021
Doi:10.4236/oalib.1107672


Jun 16, 2021Open    Access

A Research Report on the Consumption View of Residents in Xinrong District under the Rural Revitalization Strategy

Yaqian Zhang, Xianlou Wu, Xin Weng
The “rural revitalization strategy” put forward in the report of the 19th national congress has pointed out the direction for the steady development of the rural economy. At present, the academic circle has done a lot of research on the five dimensions of the concrete implementation of the policy, but it has neglected the female consumption view under the influence of the policy. The female consumption view, which accounts for half of the rural population, has a great influence on the family and...
Open Access Library J.   Vol.8, 2021
Doi:10.4236/oalib.1107518


May 31, 2021Open    Access

Consumers Reaction and Response to Covid-19

Nsiah Abigail, Jianghui Zheng
The outbreak and declaration of COVID-19 by the World Health Organization (WHO) as a global pandemic has had major effects on many stakeholders of the world economy, one of whom is the consumer. This perspective therefore intends to inform on the incidence of COVID-19 and report on consumers reaction and response.
Open Access Library J.   Vol.8, 2021
Doi:10.4236/oalib.1106960


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