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Jul 18, 2025Open Access
This study investigates the determinants of patient satisfaction in Burundi’s national reference public hospitals, with a specific focus on healthcare institutions in Bujumbura. The analysis aimed to identify key factors influencing patients’ perceptions of care quality. Findings indicate that patients generally expressed satisfaction with various dimensions of service quality, including reliability, responsiveness, assurance, tangibility, and empathy. However, significant variations in satisfac...
Jul 11, 2025Open Access
The digital economy has become the primary driving force for the innovative development of the cultural and tourism industry and plays a significant role in promoting the integrated development of culture and tourism. This article analyzes the influence mechanism of the digital economy in empowering the integrated development of culture and tourism, and elaborates on strategies for the digital economy to empower the high-quality development of urban cultural and tourism integration from multiple...
May 30, 2025Open Access
This paper explores the complex dynamics influencing the appreciation of parallel market rates in African nations amidst tight liquidity conditions. The research identifies key economic factors such as the scarcity of foreign currency, inflationary pressures, interest rate differentials, and speculation, which drive individuals and businesses toward parallel markets. Additionally, social dimensions, including public perception, increased informal transactions, and the role of remittances—are fou...
May 27, 2025Open Access
In the context of the Rural Revitalization Strategy, rural e-commerce has become an important engine for activating the rural economy and thus directly affects farmers’ income and industrial competitiveness. The “Caofan Walnut” from Zhangqiu, Shandong, as a representative of characteristic agricultural products in North China, has an annual output of over 5 million pounds. However, its online sales account for less than 10%, which is far below the national average level of rural e-commerce incom...
May 14, 2025Open Access
Yue Kiln celadon has a long history, starting from the production of primitive porcelain in the Shang and Zhou dynasties, after the maturity of the Eastern Han Dynasty, the great development of the Three Kingdoms to the Southern and Northern Dynasties, the prosperity of the Sui, Tang and Five Dynasties, and the new development of the Northern Song Dynasty, and gradually declined in the middle and late Northern Song Dynasty, but its craft and style have a far-reaching impact. In the era of digita...
Apr 11, 2025Open Access
This study analysed the responses of two lecturers (respondents) who were suspected of plagiarism to determine their perception and understanding of the concept. The case of analysis was their response to the allegations. The respondents were accused of making reference to the complainant’s work, which had never existed. The complainants argued that they had never published the work referred to by the respondents and their action was tantamount to fabrication or manufacturing of references. From...
Mar 25, 2025Open Access
The need for the proper and efficient management of credit default and capital adequacy ratio of the quoted deposit money banks (QDMBs) in Nigeria is urgent. It continues to constitute challenges detrimental to the Nigerian banks’ progress and, by extension, the country’s economy at large. This study, thus, investigates the impact of credit default on the credit adequacy ratio of QDMBs in Nigeria. Thirteen (13) deposit money institutions listed on the Nigerian stock exchange were utilised to acc...
Mar 19, 2025Open Access
Globally, there has been a growing interest in corporate governance as a result of economic and financial mishaps and the after-effect of COVID-19 pandemic that affected all economic sectors including corporate sector. From 2005, Lesotho undertook a journey of introducing corporate governance as a national policy framework and the final document, Mohlomi Corporate Governance Code, was completed in 2021. This paper analysed documents, mainly secondary, to draw up lessons learned from the processe...
Mar 01, 2025Open Access
The study aimed to analyze the mediating role played by relationship quality on the link between electronic customer relationship management strategy and performance of SMEs in Nairobi County, Kenya. In this research, relationship quality is composed of trust, commitment, and satisfaction. Key findings indicate that relationship quality mediates the relationship between electronic customer relationship management strategy and the performance. Capability to broaden customer knowledge and extend s...
Jan 02, 2025Open Access
The aim of this thesis is to study the effects of recruitment on organizational excellence in public administrations in Chad. To achieve this, we adopted a mixed methodological approach, specifically the explanatory sequential mixed design. Data collection therefore took place in two main phases. The first was to collect quantitative data using a questionnaire. This was administered to 195 employees of 10 ministries in Chad. The data collected was analyzed using Multiple Component Factorial Anal...
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