sensitive the sensible care includes sensitiveble reasoning, creativity, aesthetics, solidarity, freedom, partnership and,, by association, with the human care. objectives: to reflect on the problems of nursing in the sensitiveble care approach and analyze some ways forto approach professionals to approachon the sensitivity care. methodology: this is a reflective study conducted from a literature review ofin texts on about sensitiveble care and sensitivity. the survey usedwas done in the database in the virtual of health library in the last decadeand found 23 full text publications in national literature., descriptors related to: nursing, nursing care, and humanized assistance. results: the study shows that sensitiveble care, although not a descriptor in the nursing literature, is expressed in solidarity, love and professional contacts, in the availability, dispositionsal, with one attentive listening, and interested in dialogue, in the conversation-dedicated therapy, and in everything that involves the affective dialogue. conclusions: the study revealedevoked the need for paradigm shifts in nursing care, towards a another order more organic, affective, more humane order, that invests in the subjectivity, that valuesvaluing the lived complexity of feelings that accompany the physical and emotional disorders of the user of the consumer's healthy service.