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NON-QUALITY COSTS AND THEIR CONSEQUENCES IN THE ORGANIZATIONKeywords: quality system , quality costs , non-quality , evaluation of non-quality , total quality management Abstract: The purpose of this paper is to evaluate and analyze non-quality costs. This approach can be best based on the definition and understanding of the quality costs and then passing to the study of the effects of failures on the quality and the costs of these failures. Finally the paper will suggest several ways to improve the control costs of non-quality.
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