Cria？？o de indicadores estratégicos para o Instituto de Pesquisas Tecnológicas do Estado de S？o Paulo S.A IPT

this paper intends to create a group of strategic indicators for the institute for technological research (ipt). following the balanced scorecard (bsc) methodology, twelve indicators are presented for the institution, divided in four perspectives: society, financial, capacitation and process. being the institute a non-profitable state owned company, some considerations were made concerning the original bsc methodology, focused mainly in profitable private enterprises. the master plan of ipt for 2002, where the strategies and activities of the institute are listed, was used as a guide for the identification of the indicators.