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Valores humanos e escolha do consumidor na Austrália e Brasil

DOI: 10.1590/S0102-37722009000400004

Keywords: consumer choice, human values, product meaning and judgment.

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Abstract:

the present study aimed to determine the effect of cultural differences on consumer behavior. a total of 793 participants (both brazilians and australians) were exposed to the values scale, the meaning and judgment scale, and measures of car attributes and consumer behavior. there was a main effect of country on cultural patterns such that australians scored higher on individualism than on collectivism. australians preferred piecemeal judgment and placed more importance on the product's tangible attributes, whereas brazilians preferred affective judgment. as predicted, the direct route was stronger for brazilians than for australians, who preferred the indirect route. results are discussed in terms of the ethic validity of the model for individuals who endorse cultural values other than individualism.

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