El uso del índice de evaluación ergonómico para evaluar el trabajo de las camareras en la hotelería

the main objective of this work was the implementation of a procedure for the construction of ergonomic evaluation index (ieec) for chambermaids in the hotel industry. the ieec, is an ergonomic diagnostic tool in the area, which includes 5 factors used to evaluate the chambermaids′ work: workplace conditions, work organization, physical workload, psychosocial and safety factor. such index allows to obtain, in a comprehensive way, a value for the ieec and thus to establish a program of improvements to increase the quality of working life and also allows comparisons between different entities or witoh subsequent evaluations in the same entity, to monitor developments.