Conflictos en las instituciones de salud: desafío necesario al trabajo del enfermero

objective: the objective is to instigate the search for knowledge on the nursing at conflict management inside the health services. methods: this study is a theoretical reflexion about the conflicts in health organizations, specifically in the nursing daily labor. results: in some way conflict is present in the organizations, independent of field. in the nurse's daily labor are many conflictual situations, whether they be intrapersonal, interpersonal or intergroup. conclusions: it is therefore that conflicts represent a necessary challenge to nurse's work and should be understood and turned in factor of growth and development of health teams.