PREVALENCIA DEL SíNDROME DE BURNOUT Y ESTRATEGIAS DE AFRONTAMIENTO DURANTE UNA EPIDEMIA DE INFLUENZA AH1N1

the aim of this study was to assess the burnout syndrome in health workers during a contingency in mexico city because of epidemiology ah1n1 influenza, and identify if the use of coping strategies had protective effects for the burnout. we had a sample of 477 health workers and was performed a transversal descriptive study with a nonrandom quote sample. the instruments used were maslach burnout inventory human services version and scale measuring coping face to extreme risks. it was performed a frequency and normality distribution to analyze the differences, and also an analysis of variance in burnout, and multiple lineal regression for coping strategies. we found that 24% had burnout (in emotional exhaustion and a moderate degree depersonalization, with the presence of personal accomplishment). they were also employed active and passive strategies. we found that the use of coping strategies was selective, active strategies had a moderating role to burnout and protective to the scale of emotional exhaustion, which seems to increase when there is personal realization. we propose the development of quantitative and qualitative research and the use of mixed models of intervention: focusing on people.