Estrutura？？o de um programa de qualifica？？o em gest？o da qualidade, seguran？a e saúde ocupacional: apresenta？？o dos resultados de uma aplica？？o piloto realizada no aglomerado metal-mecanico de Sert？ozinho - S？o Paulo

this article aims to present and discuss the framework of a qualification program on quality, occupational health and safety management for small and medium sized enterprises. the proposed qualification program includes an integrated management system model, as well as a process for conducting periodic audits. action research was the methodological approach chosen to conduct the pilot application of the proposed qualification program. the pilot application was performed with a group of small and medium enterprises of the sert？ozinho's metal-mechanic cluster, located in the state of s？o paulo preliminary results indicate the possibility of operationalization of the proposal as well as its contributions to two key aspects: increase competitiveness of the companies in the cluster and increase competence of the cluster governance team to coordinate joint actions. nevertheless, there are great challenges to maintain the qualification program, and its maintenance is one of the most critical challenges faced by the governance team.