Construindo um modelo de sistema de cuidados

objective: to develop an explanatory theoretical model of the system of care. method: grounded theory served as the conceptual framework to conduct this qualitative exploratory study. unstructured interviews were conducted among 15 care professionals. results: the theoretical model was delimited from the phenomenon "building complex system of care" as determined by the following categories: "dealing with a dynamic system of care" and "organizing the system of care through multiple interactions." conclusion: the explanatory theoretical model of system of care was developed as a vital and dynamic system built from interactions among health care professional who share responsibilities and ways of knowing through multidisciplinary work.