Calidad del proceso de ense？anza-aprendizaje en la carrera de Tecnología de la salud en sistemas de información en salud

objectives: to assess the quality of the teaching/learning process in health information management profile within the health technology studies. methods: retrospective and descriptive research study. it was conducted in 5 provinces where this career began in 2003. a number of techniques were applied to gather information on students, professors and those responsible for the educational work. the qualitative techniques were used for summary and analysis of results in tables and graphs. results: the final results were the characteristics of the faculty, the characteristics and relevance of the curriculum and the development of the teaching process, the use of technologies, the preparation of professors, the suitability of teaching settings as well as the unsatisfactory or deficient elements identified by students and professors who participated in the study. conclusions: a very rigorous teaching-learning process takes place in the selected territories; virtual environments are gradually incorporated, which provide other alternatives to solve the difficulties. the latter are related to availability and use of teaching means, access to computer labs and their use for the preparation of students and provision of classes; lack of hierarchy and involvement of the head of service in the evaluation of pre-professional practice as well as, in a lesser extent, provision of more information through digital means on the studied topics and supply of literature.