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Modern Management 2025
多任务处理研究述评与展望
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Abstract:
在数字经济背景下，企业面临的市场竞争日益激烈，组织想要在提升运营效率的同时控制人力成本，就必须要求员工在有限时间内完成更多工作任务，这使得多任务处理逐渐成为现代职场中的普遍现象。本研究系统整合国内外多任务处理领域的最新研究成果，对其相关的前因变量与结果变量进行分析，旨在揭示多任务处理对员工工作行为的影响路径，为组织优化任务管理、提升员工效能提供科学的理论支撑，并依据现有不足进行研究展望，以期为后续学者研究提供一定的理论参考。
In the era of the digital economy, enterprises are confronted with increasingly intense market competition. To enhance operational efficiency while controlling labor costs, organizations must require employees to accomplish more work tasks within limited timeframes, making multitasking increasingly prevalent in modern workplaces. This study systematically synthesizes the latest research findings in the field of multitasking from both domestic and international sources, analyzing relevant antecedent variables and outcome variables. It aims to elucidate the impact pathways of multitasking on employees’ work behaviors, providing scientific theoretical support for organizations to optimize task management and improve workforce efficiency. Based on identified research gaps, the study also proposes future research directions, offering valuable theoretical references for subsequent scholarly investigations.
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