Understanding learners’ needs is a prerequisite for teaching reform in open education. By distributing a self-designed electronic questionnaire and analyzing the 282 responses collected, the study found that learners have a demand for further learning, require online learning resources, expect face-to-face tutoring sessions, hope to apply their learning to solve practical challenges in their work, and desire adjustments to the assessment methods. The course teaching reform will be centered around these learner needs.
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