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Logistics Performance, Supply Chain Resilience, Integrated Information System, and Performance Metrics as Correlates of Supply Chain Performance of the Downstream Integration: A Literature Review

DOI: 10.4236/ojbm.2025.134121, PP. 2345-2376

Keywords: Integrated Information Systems, Logistics Performance, Performance Metrics, Supply Chain Performance, Supply Chain Resilience

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Abstract:

This paper explores the critical factors influencing Supply Chain Performance (SCP) through the lens of four key variables including Logistics Performance, Integrated Information Systems (IIS), Supply Chain Resilience (SCR), and Performance Metrics in Supply Chain. In the context of downstream integration, a literature review was conducted of existing 72 pieces of literature selected from 15 international journals on Supply Chain, Logistics, Operations Management, and Business in general. The review reveals the interconnected nature of the four variables and their collective impact on enhancing supply chain efficiency, adaptability, and sustainability. Logistics Performance ensures operational efficiency by optimizing product flow, reducing costs, and meeting customer demands. IIS provides real-time data integration, enabling data-driven decision-making and improving coordination across the supply chain. SCR likewise focuses on the ability to adapt to and recover from disruptions, ensuring business continuity. Meanwhile, Performance Metrics and Continuous Improvement drive organizations to refine processes, monitor performance and adopt new technologies for ongoing optimization. The study highlights the interdependencies among these variables, suggesting that their effective integration can significantly enhance SCP. By adopting a holistic approach to supply chain management, firms can achieve a competitive advantage, improve operational resilience, and navigate an increasingly dynamic and uncertain global market.

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