Air traffic management (ATM) is essential for a safe, efficient, and effective aviation system, involving air traffic controllers, equipment, and procedures. Air traffic controllers manage air traffic and ensure safety through split-second decisions under strict deadlines. Occupational safety health (OSH) risks in ATC stem from how controllers interact with various systems necessary for their roles, highlighting the need for a well-designed work organization to mitigate hazards. While OSH issues have been extensively studied in sectors like agriculture, medicine, and road transport, there is limited research on how work organization affects the safety and health of Air Traffic Controllers in Kenya. This study evaluated safety and health issues of work organization affecting air traffic controllers in Kenya, using a quantitative descriptive design with n = 64 controllers from a population of 172. Data was collected via checklists and questionnaires and analyzed with SPSS. The study revealed that shift work schedules were unfavorable for air traffic controllers (ATCOs) operating in a 24-hour cycle. Specifically, 43.8% reported that duty cycles negatively impacted their social lives, with the effect most pronounced among 90% of respondents from Jomo Kenyatta International Airport (JKIA) and Moi International Airport (MIA). Additionally, 77% experienced mild headaches after shifts, 48.4% had difficulty sleeping after night shifts, and 68.8% reported back pains, indicating substantial physical strain. A strong correlation (r = 0.726) was observed between sitting time and screen time, with average shift durations extending up to 18 hours. This reflects limited opportunities for rest or movement during work. Notably, 53.1% of respondents reported spending nearly the entire shift seated and using the screen without breaks. Alarmingly, 85% preferred self-medication over seeking professional medical care, highlighting potential issues with health-seeking behavior. Psychosocial stressors were also significant. Key stressors included the fear of making an error (51.6%), handling emergencies (56.3%), and managing difficult pilots (65.6%). Additionally, 45.3% felt that institutional audits prioritized aviation safety over their personal health and safety. Motivational challenges were also evident: 84.4% felt unrecognized for their routine efforts, and 96.9% reported receiving no acknowledgment for effectively handling emergencies. The findings indicate that occupational safety and health issues among ATCOs in Kenya are heavily influenced by unfavorable work
References
[1]
ICAO (2010) Procedures for Air Navigation Services-Air Traffic Management (Doc 4444). International Civil Aviation Organization.
[2]
Caruso, C.C. (2014) Negative Impacts of Shiftwork and Long Work Hours. Rehabilitation Nursing, 39, 16-25. https://doi.org/10.1002/rnj.107
[3]
Folkard, S. (2003) Shift Work, Safety and Productivity. Occupational Medicine, 53, 95-101. https://doi.org/10.1093/occmed/kqg047
[4]
Cox, T. and Griffiths, A. (2005) The Nature and Measurement of Work-Related Stress. In: Wilson, J.R. and Corlett, N., Eds., Evaluation of Human Work, 3rd Edition, CRC Press, 553-571. https://doi.org/10.1201/9781420055948.ch19
[5]
Giovanni, A. (2000) Mental Load in ATC Operations. Human Factors, 42, 221-230.
[6]
Kumar, S. (2016) Burnout in the Medical Profession: Causes, Prevention, and Treatment. Indian Journal of Occupational and Environmental Medicine, 20, 4-10.
[7]
Molina-Guzmán, L.P. and Ríos-Osorio, L. A. (2020) Occupational Health and Safety in Agriculture: A Systematic Review. Revista de la Facultad de Medicina, 68, 625-638. https://doi.org/10.15446/revfacmed.v68n4.76519
[8]
Tharikh, S.M. and Hamzah, N. (2020) Work Stress and Mental Health in ATCs. International Journal of Human and Technology Interaction, 4, 45-53.
[9]
Saleree, A. (2018) Ergonomics and Stress Management in Air Traffic Control. Journal of Aviation Psychology, 12, 22-30.
[10]
George, A. (2016) Workplace Pressure in Aviation Services. International Journal of Aviation Studies, 8930, 15-21.
[11]
Sonati, J.G., et al. (2016) Occupational Stress in Aviation Workers. Work, 55, 305-312.
[12]
Subotić, T. and Mandarić, M. (2014) Stressors in the Air Traffic Control Profession. Journal of Aviation Psychology, 24, 85-92.
[13]
Claudine, M. and Nadine, R. (2018) Work Organization and ATC Efficiency. International Journal of Aviation Management, 5, 12-25.
[14]
Government of Kenya (2007) Occupational Safety and Health Act, 2007. National Council for Law Reporting. https://www.osha.go.ke
[15]
Majumdar, A. and Ochieng, W.Y. (2002) Factors Affecting Air Traffic Controller Workload: Multivariate Analysis Based on Simulation Modeling of Controller Workload. Transportation Research Record: Journal of the Transportation Research Board, 1788, 58-69. https://doi.org/10.3141/1788-08
[16]
Siegrist, J. (1996) Adverse Health Effects of High-Effort/Low-Reward Conditions. Journal of Occupational Health Psychology, 1, 27-41. https://doi.org/10.1037/1076-8998.1.1.27
[17]
Taro, Y. (1967) Statistics an Introductory Analysis. 2nd Edition, Harper and Row.
[18]
International Civil Aviation Organization (2018) Annex 1 to the Convention on International Civil Aviation: Personnel Licensing. 11th Edition, ICAO.