Equity crowdfunding has supported numerous entrepreneurial projects and businesses lacking internal funding to commercialize their innovative products and grow them into businesses. Despite the above benefit, existing research has established challenges confronting the crowdfunding models. From the equity crowdfunding market perspective, information asymmetry leads to high product quality uncertainty and weakening potential investors’ willingness to invest. To solve the above challenges, many platforms have improved their operational designs and policies to enhance information exchange and accessibility by investors. Despite the improvements made by various platforms, limited knowledge exists on the effect of investor and sponsor participation, subsequent project updates, and the informative content of the updates on projects’ outcomes. In contributing to the above research gap, this paper uses data from Seedr’s equity crowdfunding platform to test hypotheses. The empirical research section used two sets of models: the first set involved cross-sectional data instrumental variables, and the second set utilized panel data to explore the longitudinal nature of the sample, providing additional support for the results of the cross-sectional data models. In the analysis of the topics of project updates, natural language processing techniques from machine learning were employed to extract content from unstructured data. The LDA (Latent Dirichlet Allocation) model was used as a topic modeling approach to identify the themes in the updated contents. The quantified results of the extracted topics were then incorporated into the empirical models. The results show that higher comments and update frequency will attract more subsequent potential investors to invest. If the project sponsor makes project modifications according to the wishes of the comments, the success rate of the projects will increase. Different update themes also have different impacts on project success. The findings are significant for entrepreneurs and investors involved in equity crowdfunding, providing valuable insights and empowering them to make informed decisions.
References
[1]
Massolution (2015) 2015CF the Crowdfunding Industry Report.
[2]
Agrawal, A., Catalini, C. and Goldfarb, A. (2014) Some Simple Economics of Crowdfunding. Innovation Policy and the Economy, 14, 63-97. https://doi.org/10.1086/674021
[3]
Mollick, E. (2014) The Dynamics of Crowdfunding: An Exploratory Study. Journal of Business Venturing, 29, 1-16. https://doi.org/10.1016/j.jbusvent.2013.06.005
[4]
Ahlers, G.K.C., Cumming, D.J., Guenther, C. and Schweizer, D. (2015) Signaling in Equity Crowdfunding. Entrepreneurship: Theory and Practice, 39, 955-980.
[5]
Petitjean, M. (2018) What Explains the Success of Reward-Based Crowdfunding Campaigns as They Unfold? Evidence from the French Crowdfunding Platform Kisskissbankbank. Finance Research Letters, 26, 9-14. https://doi.org/10.1016/j.frl.2017.11.005
[6]
Cornelius, P.B. and Gokpinar, B. (2020) The Role of Customer Investor Involvement in Crowdfunding Success. Management Science, 66, 452-472. https://doi.org/10.1287/mnsc.2018.3211
[7]
Belleflamme, P., Lambert, T. and Schwienbacher, A. (2014) Crowdfunding: Tapping the Right Crowd. Journal of Business Venturing, 29, 585-609. https://doi.org/10.1016/j.jbusvent.2013.07.003
[8]
Granados, N., Gupta, A. and Kauffman, R.J. (2010) Research Commentary—Information Transparency in Business-to-Consumer Markets: Concepts, Framework, and Research Agenda. Information Systems Research, 21, 207-226. https://doi.org/10.1287/isre.1090.0249
[9]
Fleming, L. and Sorenson, O. (2016) Financing by and for the Masses: An Introduction to the Special Issue on Crowdfunding. California Management Review, 58, 5-19. https://doi.org/10.1525/cmr.2016.58.2.5
[10]
Mejia, J., Urrea, G. and Pedraza‐Martinez, A.J. (2019) Operational Transparency on Crowdfunding Platforms: Effect on Donations for Emergency Response. Production and Operations Management, 28, 1773-1791. https://doi.org/10.1111/poms.13014
[11]
Xu, A., Yang, X., Rao, H., Fu, W., Huang, S. and Bailey, B.P. (2014) Show Me the Money! An Analysis of Project Updates during Crowdfunding Campaigns. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Toronto, 26 April-1 May 2014, 591-600. https://doi.org/10.1145/2556288.2557045
[12]
Lukkarinen, A., Teich, J.E., Wallenius, H. and Wallenius, J. (2016) Success Drivers of Online Equity Crowdfunding Campaigns. Decision Support Systems, 87, 26-38. https://doi.org/10.1016/j.dss.2016.04.006
[13]
Chakraborty, S. and Swinney, R. (2016) Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2885457
[14]
Hu, M., Li, X. and Shi, M. (2015) Product and Pricing Decisions in Crowdfunding. Marketing Science, 34, 331-345. https://doi.org/10.1287/mksc.2014.0900
[15]
Belavina, E., Marinesi, S. and Tsoukalas, G. (2020) Rethinking Crowdfunding Platform Design: Mechanisms to Deter Misconduct and Improve Efficiency. Management Science, 66, 4980-4997. https://doi.org/10.1287/mnsc.2019.3482
[16]
Kuppuswamy, V. and Bayus, B.L. (2018) Crowdfunding Creative Ideas: The Dynamics of Project Backers. In: Cumming, D. and Hornuf, L., Eds., The Economics of Crowdfunding, Springer, 151-182. https://doi.org/10.1007/978-3-319-66119-3_8
[17]
Vismara, S. (2018) Information Cascades among Investors in Equity Crowdfunding. Entrepreneurship Theory and Practice, 42, 467-497. https://doi.org/10.1111/etap.12261
[18]
Fama, E.F. and Jensen, M.C. (1983) Separation of Ownership and Control. The Journal of Law and Economics, 26, 301-325. https://doi.org/10.1086/467037
[19]
Eisenhardt, K.M. (1989) Agency Theory: An Assessment and Review. The Academy of Management Review, 14, 57-74. https://doi.org/10.2307/258191
[20]
Jensen, M.C. and Meckling, W.H. (1976) Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure. Journal of Financial Economics, 3, 305-360. https://doi.org/10.1016/0304-405x(76)90026-x
[21]
Gompers, P.A. (1995) Optimal Investment, Monitoring, and the Staging of Venture Capital. The Journal of Finance, 50, 1461-1489. https://doi.org/10.1111/j.1540-6261.1995.tb05185.x
[22]
Larsson, R. and Bowen, D.E. (1989) Organization and Customer: Managing Design and Coordination of Services. The Academy of Management Review, 14, 213-233. https://doi.org/10.2307/258417
[23]
Kuppuswamy, V. and Bayus, B.L. (2015) A Review of Crowdfunding Research and Findings. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2685739
[24]
Burtch, G., Ghose, A. and Wattal, S. (2013) An Empirical Examination of the Antecedents and Consequences of Contribution Patterns in Crowd-Funded Markets. Information Systems Research, 24, 499-519. https://doi.org/10.1287/isre.1120.0468
[25]
Mollick, E. and Nanda, R. (2016) Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts. Management Science, 62, 1533-1553. https://doi.org/10.1287/mnsc.2015.2207
[26]
von Hippel, E. (1994) “Sticky Information” and the Locus of Problem Solving: Implications for Innovation. Management Science, 40, 429-439. https://doi.org/10.1287/mnsc.40.4.429
[27]
Hsu, D.H. (2004) What Do Entrepreneurs Pay for Venture Capital Affiliation? The Journal of Finance, 59, 1805-1844. https://doi.org/10.1111/j.1540-6261.2004.00680.x
[28]
Griffin, A. and Hauser, J.R. (1993) The Voice of the Customer. Marketing Science, 12, 1-27. https://doi.org/10.1287/mksc.12.1.1
[29]
Bayus, B.L. (2013) Crowdsourcing New Product Ideas over Time: An Analysis of the Dell Ideastorm Community. Management Science, 59, 226-244. https://doi.org/10.1287/mnsc.1120.1599
[30]
Karmarkar, U. (2015) OM Forum—The Service and Information Economy: Research Opportunities. Manufacturing & Service Operations Management, 17, 136-141. https://doi.org/10.1287/msom.2015.0525
[31]
Gremler, D.D. and Gwinner, K.P. (2000) Customer-Employee Rapport in Service Relationships. Journal of Service Research, 3, 82-104. https://doi.org/10.1177/109467050031006
[32]
Priem, R.L., Li, S. and Carr, J.C. (2011) Insights and New Directions from Demand-Side Approaches to Technology Innovation, Entrepreneurship, and Strategic Management Research. Journal of Management, 38, 346-374. https://doi.org/10.1177/0149206311429614
[33]
Lilien, G.L., Morrison, P.D., Searls, K., Sonnack, M. and Hippel, E.V. (2002) Performance Assessment of the Lead User Idea-Generation Process for New Product Development. Management Science, 48, 1042-1059. https://doi.org/10.1287/mnsc.48.8.1042.171
[34]
Nijssen, E.J., Hillebrand, B., de Jong, J.P.J. and Kemp, R.G.M. (2012) Strategic Value Assessment and Explorative Learning Opportunities with Customers. Journal of Product Innovation Management, 29, 91-102. https://doi.org/10.1111/j.1540-5885.2012.00960.x
[35]
Isenberg, D. (2012) The Road to Crowdfunding Hell. https://hbr.org/2012/04/the-road-to-crowdfunding-hell
[36]
Zheng, H., Li, D., Wu, J. and Xu, Y. (2014) The Role of Multidimensional Social Capital in Crowdfunding: A Comparative Study in China and US. Information & Management, 51, 488-496. https://doi.org/10.1016/j.im.2014.03.003
[37]
Yang, M., Ren, Y. and Adomavicius, G. (2019) Understanding User-Generated Content and Customer Engagement on Facebook Business Pages. Information Systems Research, 30, 839-855. https://doi.org/10.1287/isre.2019.0834
[38]
Ho, Y., Wu, J. and Tan, Y. (2017) Disconfirmation Effect on Online Rating Behavior: A Structural Model. Information Systems Research, 28, 626-642. https://doi.org/10.1287/isre.2017.0694
[39]
Xu, J.J. and Chau, M. (2018) Cheap Talk? The Impact of Lender-Borrower Communication on Peer-to-Peer Lending Outcomes. Journal of Management Information Systems, 35, 53-85. https://doi.org/10.1080/07421222.2018.1440776
[40]
Wang, R.Y. and Strong, D.M. (1996) Beyond Accuracy: What Data Quality Means to Data Consumers. Journal of Management Information Systems, 12, 5-33. https://doi.org/10.1080/07421222.1996.11518099
[41]
Blei, D.M. (2012) Probabilistic Topic Models. Communications of the ACM, 55, 77-84. https://doi.org/10.1145/2133806.2133826
Büschken, J. and Allenby, G.M. (2016) Sentence-Based Text Analysis for Customer Reviews. Marketing Science, 35, 953-975. https://doi.org/10.1287/mksc.2016.0993
[44]
Humphreys, A. and Wang, R.J. (2017) Automated Text Analysis for Consumer Research. Journal of Consumer Research, 44, 1274-1306. https://doi.org/10.1093/jcr/ucx104
[45]
Wooldridge, J.M. (2003) Econometric Analysis of Cross Section Panel. Journal of Economics, XXIII, 752.
[46]
Kickstarter (2014) One Question, Six Creators: What Makes a Good Project Page? https://www.kickstarter.com/blog/one-question-six-creators-what-makes-a-good-project-page
[47]
Colombo, M.G., Franzoni, C. and Rossi-Lamastra, C. (2015) Internal Social Capital and the Attraction of Early Contributions in Crowdfunding. Entrepreneurship Theory and Practice, 39, 75-100. https://doi.org/10.1111/etap.12118
[48]
Parhankangas, A. and Renko, M. (2017) Linguistic Style and Crowdfunding Success among Social and Commercial Entrepreneurs. Journal of Business Venturing, 32, 215-236. https://doi.org/10.1016/j.jbusvent.2016.11.001
[49]
Burtch, G., Ghose, A. and Wattal, S. (2016) Secret Admirers: An Empirical Examination of Information Hiding and Contribution Dynamics in Online Crowdfunding. Information Systems Research, 27, 478-496. https://doi.org/10.1287/isre.2016.0642
[50]
Koch, J.A. and Siering, M. (2015) Crowdfunding Success Factors: The Characteristics of Successfully Funded Projects on Crowdfunding Platforms. Proceedings of the Twenty-Third European Conference on Information Systems (ECIS), Münster, 26-29 May 2015, 1-15.
[51]
West, M.A. and Anderson, N.R. (1996) Innovation in Top Management Teams. Journal of Applied Psychology, 81, 680-693. https://doi.org/10.1037//0021-9010.81.6.680
[52]
Kunz, M.M., Bretschneider, U., Erler, M. and Leimeister, J.M. (2016) An Empirical Investigation of Signaling in Reward-Based Crowdfunding. Electronic Commerce Research, 17, 425-461. https://doi.org/10.1007/s10660-016-9249-0
[53]
Müller, R. and Turner, J.R. (2007) Matching the Project Manager’s Leadership Style to Project Type. International Journal of Project Management, 25, 21-32. https://doi.org/10.1016/j.ijproman.2006.04.003
[54]
Pindyck, R.S. and Rubinfeld, D.L. (1991) Econometric Models and Economic Forecasts. 3rd Edition, McGraw-Hill.
[55]
Jensen, M.C. and Meckling, W.H. (1976) Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure. Journal of Financial Economics, 3, 305-360. https://doi.org/10.1016/0304-405x(76)90026-x
[56]
Keongtae, K. and Visawanathan, S. (2019) The Experts in the Crowd: The Role of Experienced Investors in a Crowdfunding Market. MIS Quarterly, 43, 347-372. https://doi.org/10.25300/misq/2019/13758
[57]
Belleflame, P., Lambert, T. and Schwienbacher, A. (2010) Crowdfunding: An Industrial Organization Perspective. Digital Business Models: Understanding Strategies, Paris, 25-26 June 2010, 1-30.