The principal’s mailbox is a feedback channel for all faculty and students in universities. By effectively utilizing this method, the university can discover and solve practical problems in a timely manner, improve work efficiency and management capabilities. In recent years, the concept of “one-stop” government management has developed rapidly. In universities, the system of faculty and students filling in the principal’s mails and the system of leaders handling affairs can be combined, so that users can receive quick feedback and solve problems quickly with just one response. This will greatly improve the modern management level of the university. This article introduces the optimization of the university principal mailbox system and the integration of the principal mailbox system with the university’s office system, hoping to provide reference experience for the construction of other similar university systems.
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