Individuals are always interacting and communicating with their environment, but there are many factors that affect the quality of this interaction and communication. These factors may be influenced not only by personal characteristics but also by external factors. People’s previous experiences, personal characteristics, interests, attitudes and expectations can influence their interpersonal relationships. Besides, another factor worth mentioning in the relationships between people is their emotional intelligence, which predisposes them to have positive relationships with others and makes them less likely to report negative interactions with close friends.
References
[1]
Cherniss, C. and Goleman, D. (2001) The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emo-tional Intelligence in Individuals, Groups, and Organizations. Jossey-Bass.
[2]
Salovey, P. and Mayer, J.D. (1990) Emotion-al Intelligence. Imagination, Cognition and Personality, 9, 185-211. https://doi.org/10.2190/dugg-p24e-52wk-6cdg
[3]
Kim, T., Jung‐Eun Yoo, J., Lee, G. and Kim, J. (2012) Emotional Intel-ligence and Emotional Labor Acting Strategies among Frontline Hotel Employees. International Journal of Contemporary Hospitality Management, 24, 1029-1046. https://doi.org/10.1108/09596111211258900
[4]
Matthews, G., Zeidner, M. and Roberts, R.D. (2002) Emotional Intelligence. The MIT Press. https://doi.org/10.7551/mitpress/2704.001.0001
[5]
Bowlby, J. (1969) Attachment and Loss, Vol. 1: Attachment. At-tachment and Loss. Basic Books.
[6]
Shaver, P.R., Collins, N. and Clark, C.L. (1996) Attachment Styles and Internal Work-ing Models of Self and Relationship Partners. In: Fletcher, G.J.O. and Fitness, J., Eds., Knowledge Structures in Close Rela-tionships: A Social Psychological Approach, Lawrence Erlbaum Associates, Inc., 25-61.
[7]
Feeney, J.A. (1995) Adult At-tachment and Emotional Control. Personal Relationships, 2, 143-159. https://doi.org/10.1111/j.1475-6811.1995.tb00082.x
[8]
Hess, J.D. and Bacigalupo, A.C. (2011) Enhancing Decisions and Decision‐Making Processes through the Application of Emotional Intelligence Skills. Management Decision, 49, 710-721. https://doi.org/10.1108/00251741111130805
[9]
Goff, A. (2011) Stressors, Academic Performance, and Learned Resourcefulness in Baccalaureate Nursing Students. International Journal of Nursing Education Scholarship, 8, Article 1. https://doi.org/10.2202/1548-923x.2114
[10]
Taylor, G.J. and Bagby, R.M. (2000) An Overview of the Alexi-thymia Construct. In: Bar-On, R. and Parker, J.D.A., Eds., The Handbook of Emotional Intelligence: Theory, Development, Assessment, and Application at Home, School, and in the Workplace, Jossey-Bass/Wiley, 40-67.
[11]
Saarni, C. (2000) Emotional Competence: A Developmental Perspective. In: Bar-On, R. and Parker, J.D.A., Eds., The Handbook of Emotional Intelligence: Theory, Development, Assessment, and Application at Home, School, and in the Workplace, Jossey-Bass, 68-91.
[12]
Piper, W.E. and McCallum, W.E. (n.d.) The Psychodynamic Work and Object Rating System. In: Beck, A.P. and Lewis, C.M., Eds., The Process of Group Psychotherapy: Systems for Analyzing Change., American Psychological Association, 263-281. https://doi.org/10.1037/10378-010
[13]
Mayer, J.D. and Salovey, P. (1997) What Is Emotional Intelligence? Emotional Development and Emotional Intelligence: Implications for Educators. Basic Books, 3-31.
[14]
Goleman, D. (2007) The Emotional Intelligence of Leaders. Leader to Leader, 1998, 20-26. https://doi.org/10.1002/ltl.40619981008
[15]
Bar-On, R. (1997) The Emotional Quotient Inventory (EQ-I): A Test of Emotional Intelligence. Multi-Health Systems.
[16]
Schumacher, L., Wheeler, J.V. and Carr, A.S. (2009) The Relationship between Emotional Intelligence and Buyer’s Performance. Journal of Business & Industrial Marketing, 24, 269-277. https://doi.org/10.1108/08858620910939813
[17]
Bar-On, R. (2000) Emotional and Social Intelligence: Insights from the Emotional Quotient Inventory (EQ-I). In: Bar-On, R. and Parker, J.D.A., Eds., Handbook of Emotional Intelligence, Jossey-Bass, 363-387.
[18]
Ainsworth, M.D.S., Blehar, M.C., Waters, E. and Wall, S. (1978) Patterns of Attachment: A Psy-chological Study of the Strange Situation. Lawrence Erlbaum.
[19]
Bartholomew, K. and Shaver, P. (1998) Measures of Attachment: Do They Converge? In: Simpson, J.A. and Rholes, W.S., Eds., Attachment Theory and Close Relationships, Guildford Press, 25-45.
[20]
Wei, M., Russell, D.W., Mallinckrodt, B. and Vogel, D.L. (2007) The Experiences in Close Rela-tionship Scale (ECR)-Short Form: Reliability, Validity, and Factor Structure. Journal of Personality Assessment, 88, 187-204. https://doi.org/10.1080/00223890701268041
[21]
Mallinckrodt, B., Porter, M.J. and Kivlighan, D.M. (2005) Client At-tachment to Therapist, Depth of in-Session Exploration, and Object Relations in Brief Psychotherapy. Psychotherapy: Theo-ry, Research, Practice, Training, 42, 85-100. https://doi.org/10.1037/0033-3204.42.1.85
[22]
Shaver, P.R. and Mikulincer, M. (2007) Adult Attachment Strategies and the Regulation of Emotion. In: Gross, J.J., Ed., Handbook of Emotion Regulation, The Guilford Press, 446-465.
[23]
Riggio, R.E. and Reichard, R.J. (2008) The Emotional and Social Intelligences of Effective Leadership. Journal of Managerial Psychology, 23, 169-185. https://doi.org/10.1108/02683940810850808
[24]
Kafetsios, K. (2004) Attachment and Emotional Intelligence Abilities across the Life Course. Personality and Individual Differences, 37, 129-145. https://doi.org/10.1016/j.paid.2003.08.006
[25]
Mayer, J.D., Salovey, P. and Caruso, D. (2000) Models of Emotional In-telligence. In: Sternberg, R.J., Ed., Handbook of Intelligence, Cambridge University Press, 396-420. https://doi.org/10.1017/cbo9780511807947.019
[26]
Griffin, D.W. and Bartholomew, K. (1994) Models of the Self and Other: Fundamental Dimensions Underlying Measures of Adult Attachment. Journal of Personality and Social Psychology, 67, 430-445. https://doi.org/10.1037/0022-3514.67.3.430
[27]
Keane, A. (2006) The Modern Law of Evidence. Ox-ford.
[28]
Livinți, M.A., Iliescu, D. and Bichiș, D. (2010) EQ-i: Inventarul nivelului de inteligență emoțională. TestCentral. https://testcentral.ro/test/emotional-quotient-inventory
[29]
Khledian, M. (2013) The Relationship between Attachment Lifestyle with Depression, Hopefulness and Emotional Intelligence. Open Journal of Social Science Research, 1, 1-15.
[30]
Goleman, D. (2000) Leadership that Gets Results. Harvard Business Review, 78, 78-90.
[31]
Reuven, B. (2006) The Bar-On Model of Emotional-Social Intelligence. Psicothema, 18, 13-25.
[32]
Emdady, M. and Bagher, N. (2013) The Relation between Emotional Intelligence and Job Satisfaction. European Journal of Experimental Biology, 3, 554-558.
[33]
Zimmerman, P. (2016) Attachment and adolescents’ Emotion Regulation during a Joint Problem-Solving Task with a Friend. PSYCINFO Database Record.
[34]
Stein, S. and Book, H. (2003) Forta inteligenței emoționale. Inteli-gența emoțională și succesul vostru. Editura Alfa.
