数字赋能社区韧性治理的机制、现实困境、解决路径——以浙江省未来社区为例
The Mechanism, Practical Difficulties and Solutions of Resilient Governance in Digital Enabling Communities—A Case Study of Future Communities in Zhejiang Province

社区是最基本的社会治理单元，社会风险源头开始呈现出高度不确定性，传统的治理理念不能满足日益变化的现实需要。韧性治理是新时代理论和实践领域更具创新性和适应性的治理理念，在数字时代背景下，促进构建以数字治理为支撑，以韧性社区为目标的社区治理体系，是推动国家治理能力和治理体系现代化的必然选择。数字技术通过自有的信息收集、信息归纳功能，借助信息平台，能够实现对突发事件的及时预警。目前数字化韧性社区治理过程中存在着治理主体不明确、居民参与度低、数字技术成本与社会分化以及过度注重技术层面而忽略了人文关怀等问题。对此，构建有人文情怀的数字化韧性社区，应该进一步推进党建引领、完善数字平台管理与监督、在社区治理中关注人的需要，提高民众满足感和参与感，从而提升社区制度韧性、技术韧性和文化韧性。
The community is the most basic social governance unit, and the source of social risks has begun to show a high degree of uncertainty. The traditional governance concept can not meet the changing needs of the reality. Resilient governance is a more innovative and adaptive governance concept in the field of theory and practice in the new era. Under the background of the digital era, promoting the construction of a community governance system with digital governance as the support and resilient community as the goal is an inevitable choice to promote the modernization of national governance capacity and Governance system. Digital technology through its own information collection, information induction function, with the help of information platform, can realize the timely early warning of emergencies. At present, there are some problems in the process of digital resilient community governance, such as unclear governance subjects, low residents’ participation, digital technology costs and social differentiation, and excessive attention to the technical level while ignoring humanistic care. In this regard, to build a digital resilient community with humanistic feelings, we should further promote the guidance of Party building, improve the management and supervision of digital platforms, pay attention to people’s needs in community governance, and improve the people’s sense of satisfaction and participation, so as to enhance the resilience of community system, technology and culture.