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Research on the Double-Edged Sword Effect of Online Telecommuting on Employee Innovation Performance

DOI: 10.4236/jss.2025.132025, PP. 417-443

Keywords: Online Telecommuting, Employee Innovation Performance, Work Autonomy, Tacit Knowledge Sharing, Superior Developmental Feedback

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Abstract:

Under the trend of economic globalization, the scale of enterprise organizations has expanded, the business model has changed, and the transnational, cross-border and cross-regional work forms have emerged. 5G, artificial intelligence, big data, etc., can provide online telecommuting technical support for high-tech enterprises, and online telecommuting comes into being. Based on resource conservation theory and social cognitive theory, this paper aims to explore the mechanism of the influence of online telecommuting on employee innovation performance. A total of 529 valid samples were collected. The empirical results show that there is a double-edged sword effect between online telecommuting and employee innovation performance, in which job autonomy and tacit knowledge sharing play an intermediary role, and the developmental feedback of superiors plays a moderating role. Among them, job autonomy can significantly enhance the impact of online telecommuting and employee innovation performance; tacit knowledge sharing will weaken the influence between online telecommuting and employee innovation performance. The developmental feedback of superiors can enhance the promotion effect of job autonomy on employees’ innovation performance, and at the same time, it can correct the negative impact of insufficient tacit knowledge sharing on innovation performance. The results enrich the research on the relationship between online remote work and employee innovation performance, and have some implications for the effective implementation of remote work in enterprises.

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