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愤怒的状态性和特质性对工作场所不文明行为的影响:组织氛围的调节机制
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Abstract:
工作场所不文明行为是指违反工作场所相互尊重的准则、伤害意图模糊的低强度职场偏差行为。在过去20年,组织内的一些负面行为越来越受到研究者们的关注,近来,研究焦点也从高强度的职场偏差行为转移到了低强度的职场偏差行为。总体来讲,学者们对于前因变量比较缺乏关注,而且对于工作场所不文明行为的本土化研究相对不足,本研究主要采用问卷调查的方法,对全国各地100多名企业员工进行了调查,研究结果表明状态愤怒会影响员工工作场所不文明行为,组织氛围在其中起着调节作用。
Workplace incivility refers to low-intensity workplace deviant behavior that violates the principle of mutual respect in workplace and has vague intention of injury. In the past 20 years, some negative behaviors in the workplace have attracted more and more attention from scholars at home and abroad. Recently, the focus of scholars has shifted from high-intensity workplace deviant behaviors to low-intensity workplace deviant behaviors. Generally speaking, scholars have less research on the antecedent variables, and there are relatively few researches on the localization of workplace incivility in China at present. This study mainly uses the method of questionnaire survey to investigate more than 100 employees in enterprises all over the country. The results show that state anger can affect the uncivilized behavior of employees in the workplace. The organizational atmosphere plays a regulatory role.
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