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A Generic Qualitative Inquiry: Reducing Employee Attrition in the U.S. Supply Chain Industry

DOI: 10.4236/ajibm.2025.151005, PP. 71-98

Keywords: Employee Attrition, Leadership Strategies, Supply Chain Industry, Retention Strategies, Attrition Impacts

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Abstract:

Attrition significantly impacts the U.S. supply chain industry, causing logistics delays, staffing challenges, and financial losses. The researcher explored U.S. supply chain leaders’ perspectives on effective leadership strategies to reduce attrition. Using a generic qualitative inquiry, 10 leaders were interviewed via semi-structured online sessions, and data were analyzed using Braun and Clarke’s thematic analysis. Four key themes emerged: work-life balance, communication, teamwork, and growth and development. The attrition-reducing best practices within each team provided actionable strategies for leaders to address attrition and its detrimental effects.

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