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五社联动背景下社工站服务模式创新探索——以T市C社工站为例
Innovative Exploration of Service Models in Social Work Stations under the Background of “Five-Social Linkage”—A Case Study of C Social Work Station in T City

DOI: 10.12677/ass.2025.141031, PP. 227-236

Keywords: 五社联动,社工站,服务模式,创新实践,社区服务
Five-Social Linkage
, Social Work Station, Service Model, Innovative Practice, Community Service

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Abstract:

研究在“五社联动”背景下,对T市C社工站服务模式的创新实践进行了探索与分析。通过深入调研和案例分析,文章总结了社工站在应对服务内容单一、服务效率不高等问题时所面临的挑战,提出了多元化、智能化、项目化和合作化等创新服务模式。这些模式通过整合社区、社会组织、社会工作者、社区志愿者和慈善资源,实现了资源的优化配置与服务的高效协同,显著提升了社工站的服务质量和社区居民的满意度。研究表明,在五社联动的框架下,创新服务模式不仅能够更好地满足居民多样化的需求,还为其他社工站提供了实用的借鉴与参考。本文最终为推动社工站服务的高质量发展提供了理论与实践上的支持。
This study explores and analyzes the innovative practices of the service model of C Social Work Station in T City against the backdrop of “Five-Social Linkage”. Through in-depth research and case analysis, this paper summarizes the challenges faced by the social work station in addressing issues such as homogeneous service content and inefficient service delivery, and proposes innovative service models featuring diversification, intellectualization, projectization, and collaboration. These models achieve optimal resource allocation and efficient service coordination by integrating communities, social organizations, social workers, community volunteers, and charitable resources, significantly enhancing the service quality of social work stations and the satisfaction of community residents. The research indicates that under the framework of Five-Social Linkage, innovative service models can not only better meet the diverse needs of residents but also provide practical references for other social work stations. Ultimately, this paper offers theoretical and practical support for promoting the high-quality development of social work station services.

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