As analytical laboratories utilize control charts to verify that their instrumentation is functioning as intended and within certain limits, organizations utilize quality assurance methods and practices to verify that each organization component is functioning as intended. Just as with control charts, in an organization, when quality assurance is used, mechanisms are placed within a system to ensure that outliers are identified investigated, and actions are taken to correct and prevent occurrence and recurrences. So, one could say that having a quality assurance system in place, functioning, and not just functioning but thriving, is one of the most significant components of leading a quality-driven organization. Of course, other factors, such as leadership, teamwork, and integrity, are vital components necessary to lead a quality-driven organization. With the fundamentals of leading a quality-driven organization identified, now comes the discussion of obstacles that will challenge any quality-driven organization if not handled appropriately. Information or research in this area is sparse when reviewing specific influences that will undermine any quality-driven organization. Therefore, this article will discuss the obstacles to leading a quality-driven organization that has been researched or personally experienced.
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