数字赋能基层社会治理：现状、障碍与优化策略研究
Digital Empowerment of Grassroots Social Governance: Current Status, Obstacles, and Optimization Strategies Research

数字技术正以前所未有的力度重塑着基层社会治理的体系与效能，政府利用数字技术，对工作方式、组织架构进行改革，借助数字技术弥补运作中的固有短板、提升部门协同水平、提升治理合力，取得显著成效。然而，在具体实践层面，基层社会治理面临数字化意识薄弱、传统条块关系制约、平台建设尚不完善等现实障碍和挑战。需要辩证地认识社会治理与数字技术应用之间的关系，加强数字化思维的普及，提升基层治理工作者运用数字技术解决实际问题的能力；构建基层社会数字化治理的高效协同机制，打通政务服务的“神经末梢”；坚持利民为本原则，将基层数字治理的出发点和落脚点牢牢锁定在人民群众的实际需求上。
Digital technology is reshaping the system and efficiency of grassroots social governance with unprecedented strength. The government is using digital technology to reform its work methods and organizational structure, using digital technology to make up for inherent shortcomings in operation, enhance departmental collaboration, and improve governance synergy, achieving significant results. However, at the practical level, grassroots social governance faces practical obstacles and challenges such as weak digital awareness, constraints from traditional block relationships, and incomplete platform construction. We need to dialectically understand the relationship between social governance and the application of digital technology, strengthen the popularization of digital thinking, and enhance the ability of grassroots governance workers to use digital technology to solve practical problems; Establish an efficient collaborative mechanism for digital governance at the grassroots level, and connect the “nerve endings” of government services; Adhere to the principle of putting the people first, and firmly lock the starting point and foothold of grassroots digital governance on the actual needs of the people.